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Weird Fish Ltd Reviews

4.8 Rating 173,345 Reviews
96 %
of reviewers recommend Weird Fish Ltd
4.8
Based on 173,345 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Weird Fish Ltd Reviews

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

I had jeans arrive, the bag was correct but inside the jeans were the wrong colour and had different sizes written on the tag and in the inside label of the jeans. Clearly noone is checking what is being sent out. This is very disappointing. Still waiting for refund as I phoned customer service and they said to send back and if they don't check the jeans I'll get my refund but if they notice they are not the ones it says they sent out there would be a problem. They wrote a note on account to try and avoid this but customer service advisor did not care about my experience or try to resolve the problem, just said it may be an issue and I'd have to sort again at later date.
Helpful Report
Posted 1 year ago
Unfortunately my item never arrived. Lost in transit. I only found out when I emailed asking to check my item and was then issued a refund.
Helpful Report
Posted 1 year ago
Very disappointed as had to return 2 items One last week one 2 weeks ago Still waiting for refund
Helpful Report
Posted 1 year ago
I had an issue with my order, one item was not in stock. I was assured on emails they would look into and get back to me. Sadly they didn’t. I ended up spending more by having to order something else and pay postage on top. Still waiting now for someone to get back to me
Helpful Report
Posted 1 year ago
Despatches well. Very, very slow on refunds.
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Posted 1 year ago
Slow delivery to Northern Ireland. Disappointed with quality of product for price.
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Posted 1 year ago
Lovely quality fit good true to size
Helpful Report
Posted 1 year ago
Unfortunately, I was very disappointed with the quality of the items that I received with my first order. Yes they were in the sale but I still didn't expect the quality to be so poor
Helpful Report
Posted 1 year ago
The delivery services are poor and let down the brand. It also takes too long to obtain a refund, way too long considering that the purchase and payment is immediate.
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Posted 1 year ago
So, the items I bought are of good quality and were delivered relatively quickly. BUT part of my order was missing. Luckily I had opened the package as the items were for Christmas presents. There was NO intimation that an item was delayed or not in stock. When I called up I got a half hearted apology and told my item would be sent out, which it was. But I’m a little wary of a company who cannot get a 4 item order correct! Doesn’t say much for their quality control.
Helpful Report
Posted 1 year ago
Better service would be to send the complete order out. You only responded after i complained twice and that was to tell me it wasnt going to be sent out and i would get a refund for the missing. Useless as it was part of a birthday present
Helpful Report
Posted 1 year ago
I have only had this garment for around a month and the material has come away from the sticking at the back of the hem. Very disappointed 'stiching '
Helpful Report
Posted 1 year ago
Ordering and delivery okay but returning became an issue because no delivery note in parcel and I`d deleted original order confirmation e-mail.
Helpful Report
Posted 1 year ago
Been let down by their courier to many times unfortunately so won’t be using again until the courier changes, don’t use Evri !
Helpful Report
Posted 1 year ago
Jacket was very beautiful but I returned it as it was too small. I am still waiting for the refund
Helpful Report
Posted 1 year ago
Really cross with your delivery arrangements. I ordered. Then there was a problem with getting my delivery to me. Anyway, ended up cancelling the order because the size of clothes I'd ordered were out of stock.
Helpful Report
Posted 1 year ago
Sizing us a bit off.
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Posted 1 year ago
Quick delivery, shame the returns are dealt with as quickly
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Posted 1 year ago
The slim fit jeans were not slim fit and I sent them back
Helpful Report
Posted 1 year ago
Good products but very bad marketing. With the Brexit bonus of having to pay import charges and EU VAT, I would have expected no UK VAT to be charged and for this to be clearly stated! So I am unimpressed with your 20% discount offer which in fact is no discount, as you do not have to charge VAT on exports,
Helpful Report
Posted 1 year ago
Weird Fish Ltd is rated 4.8 based on 173,345 reviews