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Weird Fish Ltd Reviews

4.8 Rating 174,264 Reviews
96 %
of reviewers recommend Weird Fish Ltd
4.8
Based on 174,264 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Weird Fish Ltd Reviews

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

Wrong colour of shirt sent.
Helpful Report
Posted 1 day ago
I bought this shirt for my Dad. He says it is too scratchy for him to wear on his skin. Despite a couple of washes, it was a complete waste of money as not soft enough for him.
Helpful Report
Posted 2 days ago
The delivery was smooth but wanted to return the item it doesnt show up on account. No customer services to speak to
Helpful Report
Posted 2 weeks ago
I ordered a mens top on 1 st of June. Paid through Amazon as it was an option. Dtill no sign of it. Message says that Everi courier is still waiting for it?? I have owned quite a few Weird Fish previously- very happy.
Helpful Report
Posted 2 weeks ago
Ordered the wrong size emailed straight away to ask for a different size but was told it was not possible to change the order,been a weird fish customer for years.......not anymore
Helpful Report
Posted 2 weeks ago
Sent them back, they were miles too big more like a 20/22 than a 16
Helpful Report
Posted 2 weeks ago
I bought 2 items from Weird Fish via the Debenhams website on 8th May. The purchasing process was very straightforward. However ,the trousers weren't quite right for me and the t shirt was too big, so I arranged for a returns label for both items. I had one notification that the t shirt had been returned and I have since had a refund on 2/06.However, I am still waiting for £30 refund over a month later so I am not that impressed as I returned them both at the same time. I am still waiting! I did however purchase the same t shirt in a smaller size from a shop together with another t-shirt which I am very happy with. I would have given a higher rating review if it hadn't been for the lack of returned money. I would be very grateful if you can sort this out ASAP. Many thanks Rachel Neads
Helpful Report
Posted 2 weeks ago
the jacket was labelled small,the body was to long,as was the arms,such a great jacket ,but the sizeing is all wrong
Helpful Report
Posted 3 weeks ago
Product sizing questionable - half my order returned, but the very poor range of times / options for customer service when the payments system encounters a problem. 10am -3pm Mon -Fri is just not good enough in this scenario. What happens at the weekend? Advertised online price of £55 but the price tag attached was only £45... might be within the law but not very ethical from a customer perspective. Wierd Fish was my go to comfort brand - certainly not the case online now.
Helpful Report
Posted 3 weeks ago
Item returned did not meet the quality expected. Awaiting refund
Helpful Report
Posted 3 weeks ago
Rating is based on the fact that I like the tee shirts I ordered and feel they are a good quality. Unfortunately don’t feel the customer support is great. I ordered the products on Sunday 18th May with a standard delivery of 3-5 days for my holiday on 24th. I received a message the following day saying they were dispatched but they did not arrive in time. When I queried this on 23rd May I was advised in a very curt manner that under their terms the delivery was not late. I asked for the delivery to be cancelled and despite knowing I would be away I received an email from the same advisor saying the package was delivered on 27th knowing I would not be there and was left for nearly a week behind my bins.
Helpful Report
Posted 4 weeks ago
Great clothes but terrible ordering and return processing.The order confirmation took too long to get through to me. Emails were encrypted, the online return form did not work. I am still waiting for a refund from a second order, made because I had not received confirmation of the first order.
Helpful Report
Posted 1 month ago
The garment that I ordered never arrived.. apparently it was out of stock.. but didn’t say so when the order was placed.. I wasn’t even notified that the order had been cancelled until I emailed to ask was there a problem.. not good
Helpful Report
Posted 1 month ago
Hoody looks to be of good quality but not true to size, significantly smaller! No returns documentation included in package.
Helpful Report
Posted 1 month ago
Bit disappointed with the dresses I ordered. Material said cotton, and I thought lovely summer dresses. What it failed to say was that they were cotton jersey, not a summer fabric. I have a lovely cottony/cheesecloth type dress from you, but recently all your summer dresses seem to be cotton jersey, far too thick. Bring back cotton!
Helpful Report
Posted 1 month ago
As yet I have not received the purchase
Helpful Report
Posted 1 month ago
I returned a fleece recently as it was too small - I ordered the size above what I normally wear but was still too small. Also the zip opening was too small and very difficult to get over my head - disappointed and therefore marked you down on this occasion
Helpful Report
Posted 1 month ago
I was very disappointed with the product. It was tissue paper thin and very see through, therefore something I would never wear. A pity as the design was very attractive. However the return and refund was very seamless and quick. I have many items of Weird Fish and love them, so this was a surprise.
Helpful Report
Posted 1 month ago
Very disappointed with the trousers I bought. The elastic in the waistband started twisting on the first time I wore them and now that they have been washed for the first time, the elastic is completely twisted and I can’t flatten it out again, so the trousers are unwearable.
Helpful Report
Posted 2 months ago
I am a size 8 and I found all of their sizes way too big - for vest tops and they don't do a size 6
Helpful Report
Posted 2 months ago
Weird Fish Ltd is rated 4.8 based on 174,264 reviews