Weird Fish Ltd Reviews

4.8 Rating 165,674 Reviews
96 %
of reviewers recommend Weird Fish Ltd
4.8
Based on 165,674 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Weird Fish Ltd Reviews

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

Weird Fish Ltd 5 star review on 16th January 2020
Anonymous
Weird Fish Ltd 5 star review on 10th January 2020
Barry Bexson
Weird Fish Ltd 5 star review on 6th January 2020
Tracey Nelson
Weird Fish Ltd 4 star review on 5th January 2020
Lorreine Kennedy
Weird Fish Ltd 5 star review on 5th January 2020
Jennifer Jones
Weird Fish Ltd 5 star review on 17th December 2019
Sian Fraser
Weird Fish Ltd 5 star review on 16th December 2019
Anonymous
34
Anonymous
Anonymous  // 01/01/2019
Hi thanks for your email, the purchase was for my wife and sadly it was not what she was looking for and so it was returned to you on the 7th of March, I have not received the money back into my account yet, so things are not going great from my perspective, Firstly the package was lost then I had to reorder and now I've not been refunded!
Helpful Report
Posted 1 week ago
I bought a Macaroni jacket a few weeks ago but returned it because the fabric was not what I expected. I have a couple of other Macaroni jackets but they are now quite old. The fabric used for the old items is soft and flexible. The fabric used for the item I recently purchased is quite different - possibly a different composition and definitely a difference "weave", with a much "harder" feel. Also, the binding tape at the end of the sleeves is totally inflexible which make turning up the cuffs almost impossible. A great shame that you have changed things.
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Posted 1 month ago
Loved the dress BUT the pockets were sewn on the back, not the front. OK, these things happen but someone else had returned the dress before and put a note in the bag explaining it. The note was still in the bag when I received it so someone who checks returns needs a bit more training maybe? No option to exchange so I just sent it back (with the original & a new note). Shame, Weird Fish is usually excellent.
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Posted 1 month ago
For some reason order returned to the shop
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Posted 1 month ago
not an easy process to return goods and have had no confirmation from weid Fish re refund.
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Posted 1 month ago
Product came on time. But left shoe did not fit foot could not done show right foot fitted but tight. Return good and easy to do
Helpful Report
Posted 1 month ago
very often the online trousers/jeans do not stipulate the length. As i have been caught out before by receiving trousers that are to long I called customer services and asked a specific question regarding the length of cargo trouser. I was told they were a regular fit which was 30inches. On receipt they were at least a 32 leg possible 33 hence returned the item.
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Posted 1 month ago
I returned the item because the sleeves are to long as l have found on allyour products
Helpful Report
Posted 2 months ago
Order arrived, but the main item had been cancelled (and refunded) without notice. Very frustrating as this was a gift. Another main item was also missing from the order. This hadn't been refunded and I had to chase to get the refund. 3 out of 5 ordered items delivered. Not a great ratio tbh
Helpful Report
Posted 2 months ago
Poor service on this occasion. I responded to an offer notification which said that delivery would be after Christmas so I placed an order as the delivery suited my Christmas movements. However the order was despatched and a delivery attempted prior to Christmas when I was away, hence wanting the later delivery. When notified of the intended delivery I tried to cancel but was unable to because it had gone to despatch.!! So the outcome was my order being left on the doorstep of a vacant property. To compound the problem Weird Fish issued an additional discount offer very soon after my order being placed. Despite raising this with them I have not yet received the credit of the additional discount I was promised. I hope this isn’t the start of of reduced service levels.
Helpful Report
Posted 2 months ago
I ordered a size 18 yet I was sent a size 16. Unfortunately I made the mistake and took the label off. So I could not return the fleece which is to small for me.
Helpful Report
Posted 2 months ago
goods ordered were never registered as received by EVRI, your team did organise another order which was meant to arrive express delivery the next day. This did not happen, the goods were only received the day after they were promised.
Helpful Report
Posted 2 months ago
Bought for hubby for New Year, who loves WeirdFish clothing , the shirt looked really nice , the colour was great but unfortunately upon opening it, there was a very strange smell from it. Have washed according to the label and there’s still a funny smell.
Helpful Report
Posted 2 months ago
Slow with refunds
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Posted 2 months ago
My order disappeared and did not come in time for Christmas (was meant to arrive in 19th and no communication as to where it was). Contacted weird fish customer services who sent another one one out and only refunded postage and didn’t discount product for inconvenience
Helpful Report
Posted 2 months ago
The dress I ordered does not fit. I shall be returning it.
Helpful Report
Posted 2 months ago
I ordered and received goods very quickly. The items I returned still have not been recredited to my account.
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Posted 2 months ago
Order 3 items from your website..told 2 days later that the website hadn't been updated and 2 items where out of stock!! . apparently you sent the 3rd item which after 2 weeksand 2 days before Christmas I was told it was lost in the post .. customer service very poor and overall disappointing..
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Posted 2 months ago
I purchased a men's jacket for a Christmas present and was very disappointed when my Nephew tried on the jacket only to find that there was an obvious tear in the lining of one of the sleeves. I had to return the jacket but have not yet received my refund even tho the tracking states it was delivered a couple of days ago.
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Posted 2 months ago
Ordered a jumper for Christmas as a gift did not receive it delivered elsewhere. Very disappointed As have bought numerous things from weird fish before.
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Posted 2 months ago
Weird Fish Ltd is rated 4.8 based on 165,674 reviews