Weird Fish Ltd Reviews

4.8 Rating 175,834 Reviews

96 %

of reviewers recommend Weird Fish Ltd

4.8

Based on 175,834 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

Weird Fish Ltd 5 star review on 29th August 2025

236

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately I can’t write a good report , at first when I was ordering I was very pleased with how easy it was to order! It was a weird fish jumper for my daughter’s birthday I ordered a size 12 but when it came they had packed a size 10! I couldn’t believe it, so I’m not happy. I phoned to let them know thinking they would send out a replacement but was told I would have to reorder & pay for another one well I couldn’t spend another £50 while waiting for them to refund so I had to cancel the order ! That was on the 16th November and I’m still waiting! I phoned to ask had they received my returns, as I hadn’t had a email saying that they had! & to ask when refunds would be in my account ! Well I’m still waiting so disappointed as the jump that did come in the wrong size was lovely!”

Helpful Report

Posted 6 years ago

“I ordered three items using the fitting guide on line. Two fitted perfectly, the third was huge! I then had the hassle of returning it, and had to send three emails before I received a reply. I've still not had confirmation that the returned item has been received eight days after it was posted. I've lost the proof of posting (my fault I know) so if the returned item doesn't turn up - something that happens a lot Weird Fish tell me - I'm out of pocket by £40 as they won't refund, quite understandably, without proof of posting. Very disappointing experience from a company that seems to pride itself on good customer service.”

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Posted 6 years ago

“Prompt service,but customer service is terrible. A 5 year old could do better. Phat face here I come”

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Posted 6 years ago

“Still waiting for jacket to be delivered”

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Posted 6 years ago

“Still waiting for exchange fleece.”

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Posted 6 years ago

“To big not really a large more like XL”

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Posted 6 years ago

“Ordered on line, website was tediously slow, No confirmation email of any sort, no delivery information of any type, had to phone twice, took over a week to arrive and wasn’t like a fleece when it arrived, more like a knitted sweatshirt fabric. Obviously got website issues as this won’t submit”

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Posted 6 years ago

“Size too large parcel returned 2 weeks ago for replacement smaller size. Heard nothing so phoned to be told they had problems with staff at new warehouse!!! They didn’t know what to do about my exchange but no one had contacted me!!! What if I hadn’t phoned??? Now awaiting replacement”

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Posted 6 years ago

“I was disappointed the quality was poor, not the usual high standards of weird fish.the jumper started bobbling after first wash. The size & looks were perfect”

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Posted 6 years ago

“Ordered both small and medium sizes, both returned in the same parcel but only received refund for medium. Still chasing for refund on small size - not good!”

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Posted 6 years ago

“Jumper arrived poorly packed. Had obviously been returned by somebody before and just sent out again. Arms of the jumper were ridiculously long. I did email the owner as he sends out a welcome email to new customers asking for feedback, but he didn’t respond. Won’t be using them again.”

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Posted 6 years ago

“I did not receive what I ordered. I contacted weird fish about this and was just told to send it back and I would get a refund. An offer of sending me the right item would have been nice.”

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Posted 6 years ago

“Disappointing service, returned item with an exchange request for smaller size over 10 days ago, no response received so had to ring customer services who said nothing noted on system and not processed. They advised they would put through request again but as no communications received to confirm this am not hopeful will receive this item.”

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Posted 6 years ago

“I used the "what size are you" tool on the website to purchase a "large" garment that was delivered promptly in a couple of days. However, it was too large so returned it asking for an exchange to "medium". Ten days later I had to chase them up to be told my card was to be refunded as article out of stock. It would have been good care to have emailed me with the outcome of the return rather than me having to chase... Also still awaiting the refund to my card!”

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Posted 6 years ago

“The product I received was completely different to the picture on the website! Very unhappy about this!”

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Posted 6 years ago

“Initial ordering and delivery went to plan but the macaroni was too big so I returned it to exchange for a smaller size. A fortnight has now passed and I have had no word from WF, not even an acknowledgement of my return (for which I have a proof of postage). Tomorrow I will be on the phone.”

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Posted 6 years ago

“Posted Logan jacket back for an exchange (smaller size) on the 6th November heard nothing by the 15 November so rang to be told small size was out of stock, would I like a refund. Very disappointed.”

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Posted 6 years ago

“Sadly nothing to review:. 2 jumpers ordered 10 days ago still haven't arrived and neither have replacements promised 5 days ago. This company needs to change couriers.”

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Posted 6 years ago

“Did receive my last order , Howe ever there was a mistake with my previous order, which to date hasn’t been solved.”

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Posted 6 years ago

“Returned goods 10 days ago No response nor refund”

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Posted 6 years ago

Weird Fish Ltd is rated 4.8 based on 175,834 reviews