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Weird Fish Ltd Reviews

4.8 Rating 173,349 Reviews
96 %
of reviewers recommend Weird Fish Ltd
4.8
Based on 173,349 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Weird Fish Ltd Reviews

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

sent items back 3 weeks ago.no refund. hat was not the colour we ordered.
Helpful Report
Posted 2 years ago
Order items out of stock,still charged,had to request refund.Always check your account.
Helpful Report
Posted 2 years ago
Normally very good but on this occasion I never received my order. I received someone else’s. I had to go to the post office and return them. Never got mine. Very dissatisfied and disappointed on this occasion as the items I ordered where to take away. I must add that I am normally very pleased with the service though.
Helpful Report
Posted 2 years ago
The jeans were a good length and fit but the belt loop was ripped so unfortunately had to send them back. I have not received my money back though or an email to say when this might happen
Helpful Report
Posted 2 years ago
I’m happy with my purchases but was not so happy with my refunds after the parcel being received by Weird Fish 10 days earlier I still hadn’t received an email or a refund, I rang up to chase it & the refund was then actioned
Helpful Report
Posted 2 years ago
i think your products are generally good and have purchased from you in the past. You are also usually good with your returns, however on this occasion i am still waiting for my refund 15 days after posting it to you.
Helpful Report
Posted 2 years ago
My last order has been a complete mess! The first time I have had any problem. I ordered 3 items, told they had got dispatched. Then had email to say one wasn't available. Money refunded, told if I reordered a different colour discount would remain the same. Looked on line, dress I wanted was there so ordered it. When it arrived it was the completely wrong dress, had the wrong label on I. So returned, that was two weeks ago, still waiting for refund!!
Helpful Report
Posted 2 years ago
Not happy, item returned as yet received any correspondence from weirdfish and have not received a refund, extremely unhappy!
Helpful Report
Posted 2 years ago
Lovely dress but sizes come too small. I’m normally a 10/12. Ordered a 12 and much too tight. Had to send back sadly.
Helpful Report
Posted 2 years ago
This rating is not for the quality of your clothing, which I rate excellent, but for the very slow refund arrangements. Unfortunately, the tunic I ordered was too small and was returned to you on the 17th October according to the Royal Mail tracking site. I am disappointed not to have received a refund confirmation email yet (28th Oct)
Helpful Report
Posted 2 years ago
The item I purchased was of very good quality and the delivery was quick and impressive. The reason for the two stars is I had to chase for a refund of an item that was too large. This was a shame because other than that the overall experience with weird fish would have received 5 stars.
Helpful Report
Posted 2 years ago
Sorry to say that I struggle to relate to the weirdfish sizing. If it was consistent I would have to return many of my purchases and wait a month or more for a refund.
Helpful Report
Posted 2 years ago
I recently placed my first order with you for a shirt and some Jeans. It was the Jeans that made me order from you - they looked perfect. I found the shirt to go with them. A week after placing the order you tell me that because of an error with the website, you don't have the jeans and that I should re-order. It felt a lazy way to deal with this issue. I won't be using you again.
Helpful Report
Posted 2 years ago
Waiting for a refund returned a week ago
Helpful Report
Posted 2 years ago
Been waiting for a refund for 3 weeks. You say it takes 14 to 21 days which is ridiculous. Other companies do it within days why can't you ???
Helpful Report
Posted 2 years ago
I returned the item on 5/10/22 because it was unsuitable. I used your return form and posted on 5/10/22 and as of today I’m still waiting for my refund. I will order something more suitable once I receive my £34 refund. When can I expect this.
Helpful Report
Posted 2 years ago
I returned my order on 6th October and still haven’t received a refund So maybe you could look into this Thank you
Helpful Report
Posted 2 years ago
Clothes good. Time to wait for refunds terrible. Had one refund email today but still awaiting an earlier refund.
Helpful Report
Posted 2 years ago
Nice garments but often when advertised very few size options available with no explanation as to when they will be available.
Helpful Report
Posted 2 years ago
Slightly disappointed as on returns form I had requested a larger size and this was not processed . Wasted money on postage and goods not purchased .
Helpful Report
Posted 2 years ago
Weird Fish Ltd is rated 4.8 based on 173,349 reviews