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Weird Fish Ltd Reviews

4.8 Rating 175,585 Reviews
96 %
of reviewers recommend Weird Fish Ltd
4.8
Based on 175,585 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Weird Fish Ltd Reviews

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

received an email advising the expected delivery date which was much longer than when I ordered. I rang as the date wasn't convenient. we would be way on holiday and I was told it couldn't be delayed as it had gone to dispatch. Sometime later I received another email advising it was still at dispatch so why couldn't it be delayed? It did arrive whilst we were away and it was left next to our rubbish bin on the floor. The replies I received to my emails left a lot for improvement. Most unhelpful. Will think twice before I order again
Helpful Report
Posted 2 years ago
Ordered specific item. The wrong item was delivered with no order or return form. Asked for original item to be sent rather than refund. Heard nothing and got refund instead. Not very impressed
Helpful Report
Posted 2 years ago
I was pleased with some of the items purchased but totally let down by your returns. Upon returning 3 items I was refunded for one and despite numerous e mails I am still awaiting a response 2 weeks later. I shall not be buying again from you!
Helpful Report
Posted 2 years ago
I always liked Weird Fish clothing. The quality is excellent. However, my recent order arrived minus two t-shirts which were marked as out of stock on the delivery receipt. These were ordered 10 days previous and I have had no communication from Weird Fish informing me these were out of stock. Now I need to find replacements at very short notice.
Helpful Report
Posted 2 years ago
Top was lively but had to be returned as too close fitting. But still have not had my return confirmed and refund put in bank account. 3/4 weeks ago thus low rating.
Helpful Report
Posted 2 years ago
First time I had use Weird Fish I didn't get my item trough Courier loosing My item, very Disappointed
Helpful Report
Posted 2 years ago
I found that your size's are a little off. Much smaller than actual size.
Helpful Report
Posted 2 years ago
Good product but I had to return it as I was promised next day delivery but it arrived on day 3. Since it was a present and timing was important, I had to buy another present from elsewhere. I now have to pay to return the item as it is no longer required.
Helpful Report
Posted 2 years ago
Followed the sizing instructions on the website as so many clothes now are not all the same, Package arrived, completely the wrong order, had to send back and they were good in immediately sending the right items however the sizes were way out, like tents, had to return however this time they wouldn’t just replace I had to cancel the order and do a fresh order, only after I would have purchased another new order would they add discounts etc, bearing in mind I’d already paid near £300 and not got a refund, so I’d be out of pocket for weeks, double orders, gave them the choice, replace my order or refund, they chose refund, 2 was later, still waiting for my refund, would never by online from them again, they get a 2 for the fact I would buy in a store where I can try on
Helpful Report
Posted 2 years ago
Bought Beatrix Eco Wadded Waterproof Coat Raspberry was £140. The button holes are not stitched and have had only one week and they are fraying. It's not very good for cold weather. Keeps you dry in the rain. But if I had paid full price then I would I definitely complained. Not what I expected for a coat from weird fish.
Helpful Report
Posted 2 years ago
Only found out an item I ordered was in stock when it failed to arrive with another item. No email was received to advise me the dress I'd ordered was out of stock until 7 days later!
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Posted 2 years ago
Some item not true to size. One return. A second order has not yet arrived after some weeks. Getting a bit concerned.
Helpful Report
Posted 2 years ago
Item did not arrive. Had to contact to chase this. Received a refund
Helpful Report
Posted 2 years ago
Disappointing, because size and quality can both be inconsistent. My latest order was for three items - I found one too small, one too big, and one OK.
Helpful Report
Posted 2 years ago
Tights were way too long, fitted strange, baggy ankles
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Posted 2 years ago
Products very good quality and at a good price but ordered a delivery on 25/11 and have not received anything yet.(2/12)
Helpful Report
Posted 2 years ago
Weird Fish clothing is above average quality, but still, in my opinion, quite expensive. I only buy their stuff when it is on offer. I do feel shortchanged over a recent 'Black Friday' offer that was on facebook. It stated that the jacket was down to £91, and I got an extra £10 off on putting a code in. I thought it was a good deal. Until less than a week later I saw it was £20 cheaper with another 'deal'. It just feels like Weird Fish inflates their prices just before Black Friday, so they can give 'incredible reductions'. Feeling a tad ripped off. Not happy.
Helpful Report
Posted 2 years ago
order cancelled without notification then spoke to customer services the lady took the order again payed for it top not received again no notification of what was happening weird fish is one of my favourite makes but when something like this happen it leaves a sour taste
Helpful Report
Posted 2 years ago
Not delivered yet need to change delivery company,!!!
Helpful Report
Posted 2 years ago
Unfortunately i have received some one else’s order! Still waiting to hear back from you on a solution
Helpful Report
Posted 2 years ago
Weird Fish Ltd is rated 4.8 based on 175,585 reviews