Weird Fish Ltd Reviews

4.8 Rating 175,467 Reviews

96 %

of reviewers recommend Weird Fish Ltd

4.8

Based on 175,467 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

Weird Fish Ltd 5 star review on 29th August 2025

236

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered for Christmas and was deeply disappointed to be let down My husbands presents never arrived and I was refunded a few days before the big day so was unable to order anything else !!!”

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Posted 7 months ago

“Terrible! Received completely wrong order and was told my order was no longer available. Won't buy anything from them again.”

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Posted 7 months ago

“I haven’t received my refund yet for this”

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Posted 7 months ago

“I really like Weird Fish, BUT. Having tried several tops in a size 18 they were all too tight in the upper arms. Please can the designers take into consideration that a person who is a size 18 normally has bigger upper arms than a size 12/14. Unfortunately had to send my last order back.”

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Posted 7 months ago

“You cancelled my order without reason”

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Posted 7 months ago

“The wrong items were delivered and there was no stock left to supply a replacement”

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Posted 7 months ago

“I returned it and did receive a refund”

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Posted 7 months ago

“I never received my goods”

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Posted 7 months ago

“I ordered multiple items that never came. I called and they refunded my card but wouldn’t refill the order. When I went to purchase the items again they were significantly more expensive and couldn’t come in time for Christmas. Overall disappointed.”

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Posted 7 months ago

“I bought 2 jumpers as those were looking nice on website image. One was not too bad but the other one was not good. So I returned those two as those did not fit my expectations and did not look well on me. But I only have received the refund after deducting £1.99 for postage for one item though I returned both the jumpers on the same day. The return system was funny. I was only able to return both the items separately though those 2 were delivered to me together in one parcel. The return contact I chose is texting method to Debenhams . I have informed Debenhams about the delay in acknowledging my 2nd jumper return in texts. The AI service from other side is frustrating. I have now sent an email as well to return service for which I am waiting to hear. I believe there is a postage charge that could be on my 2 nd jumper return as well. I am quite annoyed and frustrated with the return service. Now I have come to a situation where I will be happy if I receive a return after postage deduction is made for the 2 nd item as well.”

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Posted 7 months ago

“Dreadful. Dress looked awful on, and now DBZ is refusing my £25 refund. Planning to never use DBZ ever again”

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Posted 7 months ago

“I ordered two items that never shipped. Then, I was notified that they were returned. I was refunded the money. However, I was never given an explanation as to why the items never shipped in the first place.”

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Posted 7 months ago

“I recently purchased, through Debenhams, a Macarini sweater for my husband but it was too big. I tried to get a return label via your portal system but it would not recognise the order number and there was no other option to go to. I then contacted Customer Service at Debenhams to explain which took several emails before someone kindly emailed me to the returns label. I took the parcel to the Post Office the next day on the 3rd January. I am still waiting for confirmation of a refund.”

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Posted 7 months ago

“The t shirt was fine but too big. I tried to return the t shirt but debenhams have a complicated system of returns and due to illness I missed the return date of 5th January.i won't buy from Debenhams again because of the complicated returns instructions.”

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Posted 7 months ago

“I place the order on the 1/12, I chased it on the 16/12/24 as it was a christmas present. Chased it again and then was told by customer service on the 23/12/24 at 10.03 that my order was cancelled and you would refund the amount to my card. I communicated with your customer service as I did not cancel this christmas present order and to cancel it 37 hours before christmas was unacceptable. You did not offer to resend this order which would have been the correct response. I will think twice about odering again.”

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Posted 7 months ago

“I am in the US and your website indicated you shipped here. I ordered 2 items on Nov 30 and kept tracking the package but it never left the warehouse. On Dec 24 I received an email that the order had been cancelled. I would order again, but I don’t think You really have capability to ship to US yet”

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Posted 7 months ago

“disapointed as neck line said to be crew was baggy!”

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Posted 7 months ago

“I have been a good customer of Weird Fish both online and in store for many years now, but my most recent experience of online shopping has sorely disappointed me. I received someone else's order instead of mine and it was a real pain to try to get my original order sent to me. Only half of my original order was still available to send to me and a refund for the rest has had to be issued. The real pain was that I had to print off a label sent to me to take the mistaken parcel back to a Post Office to send back. This is not easy for me and took a whole half a day of my time too. I also felt I was threatenend when I was told (in online chat) that they would no longer accept any orders from me until I sent their mistake back to them! I feel as if I was made to pay for their mistake and so I feel as if I will no longer order anything from Weird Fish online again. Finally, remember that another customer got my order and is having to go through the same pains as me getting it sorted. Not good customer service.”

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Posted 7 months ago

“This company is an absolute joke, no phone number to speak to anybody. I returned an item, still waiting for my refund, no reply to email, messenger. Beware if you think you will need to return anything.”

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Posted 7 months ago

“I have tried for over an hour to return this item this item. Your customer service team said that the don’t have this item”

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Posted 7 months ago

Weird Fish Ltd is rated 4.8 based on 175,467 reviews