Weird Fish Ltd Reviews

4.8 Rating 175,465 Reviews

96 %

of reviewers recommend Weird Fish Ltd

4.8

Based on 175,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

Weird Fish Ltd 5 star review on 29th August 2025

236

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order placed for a Weird Fish dress and received a men's size 3XL t-shirt. Sent back on 10 July and haven't had any response or refund. Very poor service.”

Helpful Report

Posted 1 month ago

“wrong size sent, now trying to send them back”

Helpful Report

Posted 1 month ago

“I'm not happy with the returns for Weird Fish. I returned a size 14 Adenea Organic Cotton dress in Ocean Blue that was too large on 16th July and as of today 26th July I still haven't received my refund. As a result I won't recommend anyone to purchase online directly from you company.”

Helpful Report

Posted 1 month ago

“Item came up too large , website not working for exchange or refund , therefore stuck with an item I cannot use”

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Posted 1 month ago

“I placed my order on 30/06/25 and returned the item as it wasnt suitable on 04/07/25. I followed the returns policy as stated on the Debenhams website and was assured the returned would be processed no later than 14/07/25 . I have now escalated this to Customer Servcies as I am still awaiting a retund. They have acknolwedge my email stating they need to contact Weird Fish Ltd before a refund can be processed. as far as I am concerned I have complied with the refund process and should not have to wait to ascertain if the logistics of returning the parcel to yourselves has been carried out by the carrier. To date I do not feel I will order any further items.”

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Posted 1 month ago

“Wrong item received”

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Posted 1 month ago

“Very poor customer service after a dress was clearly taken out of my parcel as it arrived with a hole in it. Turned out it wasn’t the delivery company fault but the warehouse, but first implication was Evri. Just very disappointed. Found a similar dress on Vinted. Should have tried there forst”

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Posted 1 month ago

“No correspondence or notification that item out of stock so only got half of what I was expecting. When queried it just got bog standard corporate reply. I'll be using Tog 24 or Fat Face in future.”

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Posted 1 month ago

“Items purchased did not fit, and I am still waiting for my refund - never buying on line this way again. Quick enough to take your money, but don't like refunding it.”

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Posted 1 month ago

“I ordered a dress to be delivered to your Morpeth store which never arrived. When I emailed your customer service team they advised me it had been returned to them and refunded to myself but could give me no reason why this had happened, they hadn’t had the decency to let me know. A very poor service and for this reason will not be using you again.”

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Posted 1 month ago

“Still haven’t received my parcel or a reply to my email 😢”

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Posted 1 month ago

“I ordered 2 tops for my dad for his holidays and was not informed i was receiving only 1 as one was not in stock until the package had arrived and it was too late to re-order.”

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Posted 1 month ago

“Don’t sell your clothes through Debenhams.com. They are a scam company.”

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Posted 1 month ago

“The wrong item was sent. I ordered a red dress, a blue dress was sent which I returned, no acknowledgment or apology was forthcoming. Very disappointing.”

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Posted 1 month ago

“Very disappointed in this service”

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Posted 1 month ago

“I haven’t received the article yet.”

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Posted 1 month ago

“Still waiting for refund”

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Posted 2 months ago

“I bought a t-shirt which was nice but did not fit me. I returned it and I still have not got the refund. I have emailed debenhams and still waiting”

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Posted 2 months ago

“I’m still waiting for my refund for the item. It was not suitable.”

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Posted 2 months ago

“Had to return item in May as not suitable and am still chasing the refund, iver three weeks later, without any acknowledgement or communication from the company.”

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Posted 2 months ago

Weird Fish Ltd is rated 4.8 based on 175,465 reviews