Login
Start Free Trial Are you a business?? Click Here

Weird Fish Ltd Reviews

4.8 Rating 173,345 Reviews
96 %
of reviewers recommend Weird Fish Ltd
4.8
Based on 173,345 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Weird Fish Ltd Reviews

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

My first and last order will go to a shop, ordered a jumper for my nans Xmas and was sent a mans polo shirt should be o stars.
Helpful Report
Posted 3 months ago
I’m still waiting for my refund. Dropped off at Post Office (48hour delivery) on 2 Jan.
Helpful Report
Posted 3 months ago
I am yet to receive this order!
Helpful Report
Posted 3 months ago
I had two mails from Weird Fish which both had different tracking numbers. I kept trying to track the parcel, using both numbers, and was unsuccessful, the parcel just disappeared and was never received by the courier. I contacted Weird Fish and they refunded me.
Helpful Report
Posted 3 months ago
This item was returned as it was not a good fit. I am still waiting for a refund .As it was returned through Royal Mail it was delivered back to you on the 13/12/24.
Helpful Report
Posted 3 months ago
Ordered for Christmas and was deeply disappointed to be let down My husbands presents never arrived and I was refunded a few days before the big day so was unable to order anything else !!!
Helpful Report
Posted 4 months ago
Terrible! Received completely wrong order and was told my order was no longer available. Won't buy anything from them again.
Helpful Report
Posted 4 months ago
I haven’t received my refund yet for this
Helpful Report
Posted 4 months ago
I really like Weird Fish, BUT. Having tried several tops in a size 18 they were all too tight in the upper arms. Please can the designers take into consideration that a person who is a size 18 normally has bigger upper arms than a size 12/14. Unfortunately had to send my last order back.
Helpful Report
Posted 4 months ago
You cancelled my order without reason
Helpful Report
Posted 4 months ago
The wrong items were delivered and there was no stock left to supply a replacement
Helpful Report
Posted 4 months ago
I returned it and did receive a refund
Helpful Report
Posted 4 months ago
I never received my goods
Helpful Report
Posted 4 months ago
I ordered multiple items that never came. I called and they refunded my card but wouldn’t refill the order. When I went to purchase the items again they were significantly more expensive and couldn’t come in time for Christmas. Overall disappointed.
Helpful Report
Posted 4 months ago
I bought 2 jumpers as those were looking nice on website image. One was not too bad but the other one was not good. So I returned those two as those did not fit my expectations and did not look well on me. But I only have received the refund after deducting £1.99 for postage for one item though I returned both the jumpers on the same day. The return system was funny. I was only able to return both the items separately though those 2 were delivered to me together in one parcel. The return contact I chose is texting method to Debenhams . I have informed Debenhams about the delay in acknowledging my 2nd jumper return in texts. The AI service from other side is frustrating. I have now sent an email as well to return service for which I am waiting to hear. I believe there is a postage charge that could be on my 2 nd jumper return as well. I am quite annoyed and frustrated with the return service. Now I have come to a situation where I will be happy if I receive a return after postage deduction is made for the 2 nd item as well.
Helpful Report
Posted 4 months ago
Dreadful. Dress looked awful on, and now DBZ is refusing my £25 refund. Planning to never use DBZ ever again
Helpful Report
Posted 4 months ago
I ordered two items that never shipped. Then, I was notified that they were returned. I was refunded the money. However, I was never given an explanation as to why the items never shipped in the first place.
Helpful Report
Posted 4 months ago
I recently purchased, through Debenhams, a Macarini sweater for my husband but it was too big. I tried to get a return label via your portal system but it would not recognise the order number and there was no other option to go to. I then contacted Customer Service at Debenhams to explain which took several emails before someone kindly emailed me to the returns label. I took the parcel to the Post Office the next day on the 3rd January. I am still waiting for confirmation of a refund.
Helpful Report
Posted 4 months ago
The t shirt was fine but too big. I tried to return the t shirt but debenhams have a complicated system of returns and due to illness I missed the return date of 5th January.i won't buy from Debenhams again because of the complicated returns instructions.
Helpful Report
Posted 4 months ago
I place the order on the 1/12, I chased it on the 16/12/24 as it was a christmas present. Chased it again and then was told by customer service on the 23/12/24 at 10.03 that my order was cancelled and you would refund the amount to my card. I communicated with your customer service as I did not cancel this christmas present order and to cancel it 37 hours before christmas was unacceptable. You did not offer to resend this order which would have been the correct response. I will think twice about odering again.
Helpful Report
Posted 4 months ago
Weird Fish Ltd is rated 4.8 based on 173,345 reviews