Weird Fish Ltd Reviews

4.8 Rating 176,374 Reviews

96 %

of reviewers recommend Weird Fish Ltd

4.8

Based on 176,374 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

Weird Fish Ltd 5 star review on 12th October 2025

238

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not had my refund yet after posting back two weeks ago”

Helpful Report

Posted 2 months ago

Thank you for your review - our system is showing a refund was forwarded to your account on 27th July - please check again and if it has not been received contact our Customer Service Team on retail@weirdfish.co.uk who will investigate this further

Posted 2 months ago

“I ordered a lot of clothes to try on, I kept some and posted the rest back on the 18th July. Three weeks later I am still waiting to receive a refund. I have had a lot of correspondence but it appears to be with a Chatbot and so I am not getting anywhere.”

Helpful Report

Posted 2 months ago

Thank you for your review - I am sorry to read you are struggling to get a response from us. I can confirm that your refund was issued on 25th July. If you still have not received this payment please contact us on retail@weirdfish.co.uk where we can investigate further

Posted 2 months ago

“Not nice material Not really red Husband really did not like it Scratchy material sent back still waiting for refund now a week and a half”

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Posted 2 months ago

“So big and unflattering”

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Posted 2 months ago

“Had 2 items delivered to store. Took over 12 days to be delivered. Email said shop times open from 9am to 6pm Arrived at store to find opening times 9.30 to 5.30 Shop assistant finally opened door at 9.38 leaving me to stand outside for 38 minutes All in all a very poor experience”

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Posted 2 months ago

“Unfortunately after ordering this item twice, after showing that it was in stock, I have not received it”

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Posted 2 months ago

“Still awaiting refund”

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Posted 2 months ago

“Incorrectly refunded me for only 1 of 3 items I returned despite proof of postage. I won’t be buying from here again.”

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Posted 2 months ago

“Wrong items sent. Ordered 2 t shirts got 2 summer dresses.”

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Posted 2 months ago

“Order placed for a Weird Fish dress and received a men's size 3XL t-shirt. Sent back on 10 July and haven't had any response or refund. Very poor service.”

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Posted 2 months ago

“wrong size sent, now trying to send them back”

Helpful Report

Posted 2 months ago

“I'm not happy with the returns for Weird Fish. I returned a size 14 Adenea Organic Cotton dress in Ocean Blue that was too large on 16th July and as of today 26th July I still haven't received my refund. As a result I won't recommend anyone to purchase online directly from you company.”

Helpful Report

Posted 2 months ago

“Item came up too large , website not working for exchange or refund , therefore stuck with an item I cannot use”

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Posted 2 months ago

“I placed my order on 30/06/25 and returned the item as it wasnt suitable on 04/07/25. I followed the returns policy as stated on the Debenhams website and was assured the returned would be processed no later than 14/07/25 . I have now escalated this to Customer Servcies as I am still awaiting a retund. They have acknolwedge my email stating they need to contact Weird Fish Ltd before a refund can be processed. as far as I am concerned I have complied with the refund process and should not have to wait to ascertain if the logistics of returning the parcel to yourselves has been carried out by the carrier. To date I do not feel I will order any further items.”

Helpful Report

Posted 2 months ago

“Wrong item received”

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Posted 2 months ago

“Very poor customer service after a dress was clearly taken out of my parcel as it arrived with a hole in it. Turned out it wasn’t the delivery company fault but the warehouse, but first implication was Evri. Just very disappointed. Found a similar dress on Vinted. Should have tried there forst”

Helpful Report

Posted 2 months ago

“No correspondence or notification that item out of stock so only got half of what I was expecting. When queried it just got bog standard corporate reply. I'll be using Tog 24 or Fat Face in future.”

Helpful Report

Posted 2 months ago

“Items purchased did not fit, and I am still waiting for my refund - never buying on line this way again. Quick enough to take your money, but don't like refunding it.”

Helpful Report

Posted 3 months ago

“I ordered a dress to be delivered to your Morpeth store which never arrived. When I emailed your customer service team they advised me it had been returned to them and refunded to myself but could give me no reason why this had happened, they hadn’t had the decency to let me know. A very poor service and for this reason will not be using you again.”