Weird Fish Ltd Reviews

4.8 Rating 176,423 Reviews

96 %

of reviewers recommend Weird Fish Ltd

4.8

Based on 176,423 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

Weird Fish Ltd 5 star review on 12th October 2025

238

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dreadful. Dress looked awful on, and now DBZ is refusing my £25 refund. Planning to never use DBZ ever again”

Helpful Report

Posted 9 months ago

“I ordered two items that never shipped. Then, I was notified that they were returned. I was refunded the money. However, I was never given an explanation as to why the items never shipped in the first place.”

Helpful Report

Posted 9 months ago

“I recently purchased, through Debenhams, a Macarini sweater for my husband but it was too big. I tried to get a return label via your portal system but it would not recognise the order number and there was no other option to go to. I then contacted Customer Service at Debenhams to explain which took several emails before someone kindly emailed me to the returns label. I took the parcel to the Post Office the next day on the 3rd January. I am still waiting for confirmation of a refund.”

Helpful Report

Posted 9 months ago

“The t shirt was fine but too big. I tried to return the t shirt but debenhams have a complicated system of returns and due to illness I missed the return date of 5th January.i won't buy from Debenhams again because of the complicated returns instructions.”

Helpful Report

Posted 9 months ago

“I place the order on the 1/12, I chased it on the 16/12/24 as it was a christmas present. Chased it again and then was told by customer service on the 23/12/24 at 10.03 that my order was cancelled and you would refund the amount to my card. I communicated with your customer service as I did not cancel this christmas present order and to cancel it 37 hours before christmas was unacceptable. You did not offer to resend this order which would have been the correct response. I will think twice about odering again.”

Helpful Report

Posted 9 months ago

“I am in the US and your website indicated you shipped here. I ordered 2 items on Nov 30 and kept tracking the package but it never left the warehouse. On Dec 24 I received an email that the order had been cancelled. I would order again, but I don’t think You really have capability to ship to US yet”

Helpful Report

Posted 9 months ago

“disapointed as neck line said to be crew was baggy!”

Helpful Report

Posted 9 months ago

“I have been a good customer of Weird Fish both online and in store for many years now, but my most recent experience of online shopping has sorely disappointed me. I received someone else's order instead of mine and it was a real pain to try to get my original order sent to me. Only half of my original order was still available to send to me and a refund for the rest has had to be issued. The real pain was that I had to print off a label sent to me to take the mistaken parcel back to a Post Office to send back. This is not easy for me and took a whole half a day of my time too. I also felt I was threatenend when I was told (in online chat) that they would no longer accept any orders from me until I sent their mistake back to them! I feel as if I was made to pay for their mistake and so I feel as if I will no longer order anything from Weird Fish online again. Finally, remember that another customer got my order and is having to go through the same pains as me getting it sorted. Not good customer service.”

Helpful Report

Posted 9 months ago

“This company is an absolute joke, no phone number to speak to anybody. I returned an item, still waiting for my refund, no reply to email, messenger. Beware if you think you will need to return anything.”

Helpful Report

Posted 9 months ago

“I have tried for over an hour to return this item this item. Your customer service team said that the don’t have this item”

Helpful Report

Posted 9 months ago

“I've loved this brand for over 20 years and still have a jumper that old from them This experience in ordering has put me off going back. Order only half arrived which means stock levels and website aren't linked which is stupid in this day and age. Part that did turn up were of poor quality and cut for someone with legs as thin as a pencil. Then had to create an account just to get a return working (just why??) and then had to further get in touch to delete my account after the refund as you can't do that yourself Such a faff for it all”

Helpful Report

Posted 9 months ago

“Very unhappy with Weird Fish. Ordered on 12th December and by today, 2nd of January, I have heard nothing about the product.”

Helpful Report

Posted 9 months ago

“The Graham Eco Shawl Collar Jumper I ordered on 11/12/24 to be delivered on 18/12/24 was never delivered to me.No one to contact for refund or reason why it was delivered.”

Helpful Report

Posted 9 months ago

“I had to return the item, tracking says delivered back to supplier but no refund 3 weeks later, going to chase up with Debenhams after new year.”

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Posted 9 months ago

“My item never arrived”

Helpful Report

Posted 9 months ago

“My recent purchase was nowhere near the quality I expected compared to previous items purchased.... very disappointing & doubt I'll be buying any more items”

Helpful Report

Posted 9 months ago

“Very disappointed as it looked like a fake compared to the other 3 that I have. Like for like there was no comparison. Too big and no pockets are just a few.”

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Posted 9 months ago

“I have never received the item I ordered”

Helpful Report

Posted 9 months ago

“I ordered a couple pullovers for my husband for Christmas. He bought one a few years ago while visiting and loved it. I never received it so I contacted customer service and instead of getting back to me with a shipping confirmation or tracking they cancelled my order and refunded me with no explanation. Now I had to scramble for a different gift. Very disappointed.”

Helpful Report

Posted 9 months ago

“Ordered size 14 as I do but top came it was so small I would say size 10 labelled wrong ? Sent It back on 6th of December you received it on the 9th as I tracked it, on the 23rd I rang to ask for money was told sorry they would process it today have to wait another 3to5 days not happy with service.has happened before”

Helpful Report

Posted 9 months ago

Weird Fish Ltd is rated 4.8 based on 176,423 reviews