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Weird Fish Ltd Reviews

4.8 Rating 175,819 Reviews
96 %
of reviewers recommend Weird Fish Ltd
4.8
Based on 175,819 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Weird Fish Ltd Reviews

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

I ordered a T shirt you sent me a woollen type sweat shirt (£50) I sent it back after phoning and was hoping for sweat shirt but got refund instead.I am away at moment so will ring when I get back to find out reason for refund
Helpful Report
Posted 6 years ago
Unfortunately had to give a poor review as had a long wait for my item to arrive and when it did arrive my Damla full zip macaroni sweatshirt ecru was poorly machined and had a miss stitch right across the front, had to return for refund.
Helpful Report
Posted 6 years ago
Normally I rate weird fish high however for this last purchase the quality was shocking..
Helpful Report
Posted 6 years ago
returned the item over 12 days ago but have not heard anything.
Helpful Report
Posted 6 years ago
Currently feel very dissatisfied as I asked for a return and an exchange of these items over a week ago and have heard nothing.
Helpful Report
Posted 6 years ago
I ordered two items on a Friday before 3pm and paid for next day delivery. The T&C's said items orderd before 3pm would be despatched the same day so I expected delivery on the Saturday or Monday but nothing was delivered until the following Friday, and only 1 item. On contacting customer services I was told that the other item was now out of stock so I had not been charged for it, and they would refund the 'Next day delivery' postage but I am still waiting. Also, the T-Shirt which did arrive was too big. It is a small but measures as 42" chest so be careful of the sizing. I have several purchases of wierd fish from high street shops and have always been very happy, so will not order on line again.
Helpful Report
Posted 6 years ago
I purchased two of these. I returned mine (2XL) only because I didn't like the colour. I thought it was Olive (Yellow-Green) but is was nearer hunter Green or British Racing Green (Blue-Green). Not my preference, I bought the second for my Father who loved it. Sizes are very good. Always consistent high quality. Will be back. Colour in picture on web-site a bit mis-leading. Rating does not reflect the item quality, more the image on web-site
Helpful Report
Posted 6 years ago
ordered a jacket which turns out to be way to big even for an XL. returned the item and 2 weeks later... nothing. no confirmation of return. no expected delivery date for the replacement, just nothing. have a lot of Wierd Fish clothing but if this is the way forward then things will be changing.
Helpful Report
Posted 6 years ago
Bought a coat with a faulty zip. I have returned the coat. I have a lot of WF and usually the quality is good but this coat was significantly below standard.
Helpful Report
Posted 6 years ago
I ordered a jumper which when it arrived was too big, I took it back to our local shop and they said they can not exchange it as it was ordered online...I was very disappointed with this...so then I had to send it back, but online the item was out of stock...but they had it in the shop
Helpful Report
Posted 6 years ago
Still waiting to receive this item....... ordered ages ago starting to get worried as money went out very quickly
Helpful Report
Posted 6 years ago
After 26 purchases all good but this time a late delivery. One day late No apology from weird fish no refund of £ 2.99 24 hrs delivery fee it appears to be no difrent to other mail order company's I thought thay are better than that !.
Helpful Report
Posted 6 years ago
Wrong item received but had correct tag attached?? Of course this was returned
Helpful Report
Posted 6 years ago
Service and delivery excellent. Also refund was actioned extremely speedily.
Helpful Report
Posted 6 years ago
Product was faulty. Should have been checked
Helpful Report
Posted 6 years ago
I ordered Cruiser 1/4 zip Classis Macaroni Sweatshirt Ecru size M which was promptly dispatched. The garment was too large for me and I returned it requesting an exchange for small size. Instead of exchanging the item, I received a refund, however, I had previously used a voucher giving me a £10 discount so if I re-order I will have to pay the full price- not impressed
Helpful Report
Posted 6 years ago
I found it unacceptable to have to wait for almost a month before money is refunded into bank from item returned date of arrival at weird fish premises....most companies refund within a day or two....Weird Fish would not wait that length of time for purchases...Not impressed .....
Helpful Report
Posted 6 years ago
Unable to process my payment "on-line" (as I've always done) and needed to telephone for assistance. Wrong size sent (later told correct size was "out of stock"). Needed to return wrong size (a 20 mile round trip to the Post Office at Xmas time!!) before my account was credited and unhelpful telephone advice regarding the return. Usually excellent service let down badly by this experience.
Helpful Report
Posted 6 years ago
Nice jumper, shame we had to wait 6 weeks for delivery, in spite of several calls
Helpful Report
Posted 6 years ago
The item I ordered never arrived, they refunded me when I told them but it was meant to be a christmas present!
Helpful Report
Posted 6 years ago
Weird Fish Ltd is rated 4.8 based on 175,819 reviews