Weird Fish Ltd Reviews

4.8 Rating 175,817 Reviews

96 %

of reviewers recommend Weird Fish Ltd

4.8

Based on 175,817 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

Weird Fish Ltd 5 star review on 29th August 2025

236

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately will have to return as this gift for my wife seems an odd shape. She loved the fleece, however the arms are skink tight which doesn't make it comfortable....very strange sizing.”

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Posted 6 years ago

“Wrong size was sent,”

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Posted 6 years ago

“It's a tee shirt. It fits me rather well due to their comprehensive fitting guide. The design is witty and has created a couple of comments from my fellow musician colleagues.”

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Posted 6 years ago

“For some reason my last order was sent all around the country even though I have been a long standing customer. The final insult was the order was returned to base and I was told to re order which was not possible due to the items being out of stock. I finally received a cash refund.”

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Posted 6 years ago

“Delivery was prompt but one of the items ordered was incorrect, even though the delivery note stated what should have been in packaging. I returned said item but have received no response”

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Posted 6 years ago

“I brought a lambs wool jumper, the first jumper came, it smelt awful, I washed it once and it was no better, wrote to customer services, had not heard anything after 4 days. Rang customer services. They could do nothing but put a note onto the order. After 7 days got an email, probably took less than 5 mins. I asked for another one to be sent, smells no better. I’ve once the first on twice now, but for £65 jumpers, is fluffy and started to pile already. I’ve bought loads of stuff from Weird Fish over 10 years, the quality is getting worse.”

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Posted 6 years ago

“Have not got the jacket yet even though it was supposed to arrive by 18th December!”

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Posted 6 years ago

“Good product range and marketing but difficult to obtain refunds for returns.”

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Posted 6 years ago

“All fine, except the packaging - these were a gift for my other half, and were delivered to a neighbour as we weren't in, along with other parcels. My partner collected them and therefore saw very clearly the Weirdfish emblazoned packaging. At Christmas particularly, plain packaging should be used. He now knows about some of his xmas gifts!!”

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Posted 6 years ago

“Ordered the top, was told it was ready for dispatch even given a Royal Mail tracking reference, after 10 days asked where it was only to find out that the warehouse didn't have my size anymore, finally given a refund...disappointed !,,”

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Posted 6 years ago

“I had to call the customer helpline three times in order to find out what had happened to my order . Weird Fish don’t appear to worry about their customers unless they make a great fuss.”

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Posted 6 years ago

“I've paid for order, yet not received it! When I spoke to customer care I've been told the item has been dispatched from weird fish and they are aware of the problem it is with Royal Mail (at this point I'm going to point out I received another order from you days before) would I like to re-order it, someone will ring me. Still waiting (it's a Christmas present!)”

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Posted 6 years ago

“Great clothes unfortunately refunds take forever.”

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Posted 6 years ago

“I liked the style of this T-Shirt especially combination of print and plain. However the neckline was faulty in that on the outside it was not sewn properly and hence it was a raw edge. My first thought was to return it but as it was under half price and it was out of stock in my size, I decided to keep it try and rectify the error in this instance. It would be a good idea for stock to be checked before despatch. Hence the reason of the rating.”

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Posted 6 years ago

“I have used Weird Fish before and have always been happy with the quick service. However this time the parcel did not arrive and I feel that customer services took longer than necessary to sort this. I am still waiting for the 2nd parcel to arrive.”

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Posted 6 years ago

“I love Weird Fish clothes but ordering on the internet and on the phone was fraught with problems because the Internet showed items were in stock when in fact they were out of stock at the warehouse and even customer service did not know what was happening and had to request an investigation into why my goods had not arrived on next day delivery. I was told I had to wait to find out because I was part of a long queue of enquieries. So the problem was not just with my order. I was fobbed of with Black Friday being the cause as there had been lots of orders. The fact that Black Friday was two weeks earlier was a lame excuse. The problem is the system they use, it needs updating.”

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Posted 6 years ago

“Generally happy with purchases but the latest has not been delivered within a fortnight”

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Posted 6 years ago

“Since buying this item it appears the sizing is totally wrong, when I took it to my local shop for an exchange I was informed they no longer stocked this...a refund was requested and refused..”

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Posted 6 years ago

“I am still awaiting my order and also a refund for 2 items I have send back 2 weeks ago. So not impressed”

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Posted 6 years ago

“I returned goods 11 days ago and have still not received a refund. Parcels I returned at exactly the same time by exactly the same method to other companies were refunded on over a week ago. Why is your company so much slower? I emailed you asking when I’d get a refund three days ago, and you have not replied.”

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Posted 6 years ago

Weird Fish Ltd is rated 4.8 based on 175,817 reviews