Weird Fish Ltd Reviews

4.8 Rating 173,387 Reviews

96 %

of reviewers recommend Weird Fish Ltd

4.8

Based on 173,387 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

Weird Fish Ltd 5 star review on 23rd April 2025

219

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received a parcel that should have gone to a man in Preston. I've emailed 4 times but only just got a reply saying it will take another 3-5 days to answer me. The dresses I ordered for Christmas I don't have but I do have several 5XL Polo shirts for someone else. They have taken my money and I presume I'll now have a fight to get it back. I'm not very happy with their slow response.”

Helpful Report

Posted 3 years ago

“The packaging was damaged, customer service was poor”

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Posted 3 years ago

“Nice product but had to return it because it was much darker than on website”

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Posted 3 years ago

“Last year I purchased a Newark top from the shop in Falmouth size small, this top then became my favourite one during the cooler months. I ordered two more in the Black Friday 2021 sale again size small. This order generated an email from John Stockton saying "Thank you for placing your first order on our website. I’d like to welcome you to the Weird Fish shoal." A nice touch I thought. When they arrived both were smaller than my existing one, one quite a bit smaller. I sent an email to John Stockton enquiring as to what I should do, order replacements size small or order size medium. Unfortunately, I heard nothing, so decided to return them requesting replacements size medium. I then get an email to say my money has been refunded. I started this exercise with good feelings and have been left feeling rather disappointed with the outcome.”

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Posted 3 years ago

“Before my dress was delivered, which took a little while, the price was reduced drastically. I sent an email which recently automated response. I have heard nothing more. I do feel that this was an unfair situation but to have heard nothing I believe is bas business.”

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Posted 3 years ago

“Ordered 3 tee shirts with my last order. Only received 2 tee shirts the receipt showed 3 tee shirts with a line through the one tee-shirt, no reason why it was crossed out as there was still stock of the t-shirt on the website. I was only charged for 2 tee shirts but why not give a reason for no delivery as there is a space on the receipt for this info.”

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Posted 3 years ago

“My delivery ended up lost in the post and no one took responsibility or attempted to investigate. I've been left to sort it out on my own. It seems once they have your money there's no customer service left.”

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Posted 3 years ago

“The product was nothing like the picture in the email Have sent them back but not received a refund as yet”

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Posted 3 years ago

“I have not received my order yet.”

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Posted 3 years ago

“Not received yet”

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Posted 3 years ago

“I am waiting for a refund after returning items back nearly 3 weeks ago”

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Posted 3 years ago

“I really liked a dress I bought so ordered another from same collection in a different colour expecting it to fit the same. The second one is much longer than the first one, sadly making it too long for me. I returned it, I have had no confirmation of the return and still awaiting a refund, it's been over 2 week now. Poor customer service.”

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Posted 3 years ago

“No issues with the service, but the item is unflattering”

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Posted 3 years ago

“Sent it back as poor fit but still no refund!!! Took 3 weeks to get to me where other companies within a week!!”

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Posted 3 years ago

“I haven’t received my last order yet , which I’m very upset about , I’ve ordered from another company well after you guys and already received my garments”

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Posted 3 years ago

“Ordered over a week ago, still not received the dress, therefore u banks to post a review”

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Posted 3 years ago

“Sorry to say that the fit of the dress didn't suit me at all so I had to return. Usually I love the fit of WF dresses. Love the fabric.”

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Posted 3 years ago

“Fleece was delivered to my local store at 14:10 yesterday, went into to collect it and they said I needed to wait for a barcode, 24 hrs later no barcode has arrived and then I am asked for a review for something I have not even received. Weird Fish your delivery processes need to be more robust.”

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Posted 3 years ago

“parcel lost - waiting for replacement. Long time from placing order to dispatch to carrier. Weird Fish use Hermes who are not the best company in my area.”

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Posted 3 years ago

“Slow delivery and really disappointed with the quality of the jumper I bought, really poor value for money.”

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Posted 3 years ago

Weird Fish Ltd is rated 4.8 based on 173,387 reviews