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Weird Fish Ltd Reviews

4.8 Rating 175,613 Reviews
96 %
of reviewers recommend Weird Fish Ltd
4.8
Based on 175,613 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Weird Fish Ltd Reviews

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

Good quality material unfortunately, a very poor fit, sleeves were very long and also very short in the body so item was returned.
Helpful Report
Posted 3 years ago
I ordered from weird fish for Christmas and I am missing two items. I have been in touch and still no response. Really disappointed.
Helpful Report
Posted 3 years ago
I've ordered many times from Weird Fish and been happy with the quality and fit. Not so the last two orders - discrepancy in size. Sizes are much smaller!
Helpful Report
Posted 3 years ago
I had to return a couple of items as they were oversized. More like an xxl instead of an xl and the arms of one item where crazy long. I'm still waiting for my refund, so not very pleased with the service.
Helpful Report
Posted 3 years ago
It was very poor quality but it was as dale lterm
Helpful Report
Posted 3 years ago
Items delivered 11 days after ordering. Still waiting for refund almost 2 weeks after returning.
Helpful Report
Posted 3 years ago
Being asked to review even I haven't en been had acknowledgement of return it any sign of refund nearly 2 weeks on.
Helpful Report
Posted 3 years ago
Items not as expected will be returning
Helpful Report
Posted 3 years ago
Two weeks on from my order I was notified Hermes had it and would deliver but said parcel failed to arrive, Hermes blamed Weird Fish, who eventually blamed Hermes. I sent an email asking where my parcel was, received a reply that I’d be contacted within 48 hours. After 72 hours I tried to phone the number for customer services which said they could only be contacted by email. After a further email I was eventually contacted to say it was Hermes and I could re-order subject to availability. I requested an immediate refund - at least that happened promptly. Have to say since talking about this I’ve heard of many with grievances over lost orders, long periods pre delivery and poor customer service. Very doubtful I’d recommend or purchase from Weird Fish again.
Helpful Report
Posted 3 years ago
The colour showing on website is nothing like the actual colour received and I am not impressed
Helpful Report
Posted 3 years ago
Purchased two items both LARGE which is normal for me but one was very big on me . I'm waiting for a refund and returned item 7/12/2021 but have not received any confirmation or refund which is disappointing.
Helpful Report
Posted 3 years ago
Unfortunately the goods did not arrive and were not signed for.
Helpful Report
Posted 3 years ago
I ordered 3 if the same product different colours the size difference was phenomenal a difference of 8cm smaller not even one size difference nearly 3 sent back the small one it does not give me confidence to order. The returns process is free but too slow to get the money back in your account more than 14 days !!!
Helpful Report
Posted 3 years ago
There was an item missing from the parcel even though it was on the delivery note. Tried ringing but on hold for ages so I sent 2 contact forms through the web site and 2 e Mails to customer services and it took 2 weeks to get a reply. They did send me a replacement item but the wrong one. Obviously they never read the e mails properly. I didn’t bother contacting them again as it wouldn’t arrive in time for Xmas.
Helpful Report
Posted 3 years ago
Received completely the wrong item. Returned the day after and no sign of any refund
Helpful Report
Posted 3 years ago
I bought items recently online and when they arrived one of the items was missing. I’ve written emails and tried their customer service phone lines no reply. Now their phone lines appears to by down as when you call you get an automated reply say the phone line is closed. I’m extremely disappointed as they usually supply high quality clothing but their lack of response is disgraceful
Helpful Report
Posted 3 years ago
ordered jacket using there size guide, took 8 days to deliver item to small had to return .tey wouldnt exchange for larger size.had to reorder meaning i was paying twice,as refund could take 15 days.. poor show
Helpful Report
Posted 3 years ago
I've ordered from them before and been happy with my purchases, but their customer service this time around has been an utter shambles. Two orders placed in November have yet to arrive, and they've made themselves unreachable by shutting down their phone lines. Totally unacceptable. They tell us to send emails but never respond.
Helpful Report
Posted 3 years ago
Very disappointed in Size not a true 4 xl . Quality looks good. But if ordering go one Size up
Helpful Report
Posted 3 years ago
I had to return the fleece Colour nothing like as shown online
Helpful Report
Posted 3 years ago
Weird Fish Ltd is rated 4.8 based on 175,613 reviews