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Weird Fish Ltd Reviews

4.8 Rating 174,361 Reviews
96 %
of reviewers recommend Weird Fish Ltd
Company Reviews Product Reviews
261,410
 Metrics Info
4.8
Based on 174,361 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Weird Fish Ltd Reviews

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Eileen Johnstone
Verified Buyer
“This item never arrived which was a Christmas gift for my son. I did eventually get a refund but very disappointed.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Item returned 5 weeks ago, still not received refund”
Helpful Report
Posted 3 years ago
Darren Ansdell
Verified Buyer
“I have sent a garment back for exchange but have not heard anything”
Helpful Report
Posted 3 years ago
Colin Potter
Verified Buyer
“Ordered two items both too long in the arms however as a gesture of good will held on to one of the items and returned the other. The receipt of this return has been notified to me some time ago however I am still awaiting my refund. Quick enough to take your money not so quick to give it back. They say they give an 18 month no quibble guarantee on their products it could take this long to get a refund?”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Ordered a size 16 and was sent a size 14”
Helpful Report
Posted 3 years ago
Jennifer Triggs
Verified Buyer
“I received the item ordered but it did not suit my requirements so got a return label and sent it back, however I have not yet received my refund”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I emailed immediately after ordering to cancel the order and then again a week later after I received no reply. Very poor communication. Long story but ended up using the item in the end so didn't send back.”
Helpful Report
Posted 3 years ago
Anthony Lewis
Verified Buyer
“I will only be happy when I receive my refund from goods returned to weird fish on 7th of December 2021. It is about time this refund was returned to my bank account.👎🏻👎🏻”
Helpful Report
Posted 3 years ago
Moira Varley
Verified Buyer
“Have been trying to return the item no paperwork in parcel and can’t find order on line maybe you can advise obviously some record somewhere as you have contacted me”
Helpful Report
Posted 3 years ago
Chris Kitchen
Verified Buyer
“The garment I purchased is of top quality and definitely 5 stars. However, what in my opinion lets the company down is a week to process the order and the use of a second rate courier who took a further 2 weeks to deliver, even including that they had delivered the package when they had not.”
Helpful Report
Posted 3 years ago
Sam Lambton
Verified Buyer
“The products are very good but took 3 wks to come it never says when your ordering and this is the second order that has done this the money is taken even before dispatch.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Weird Fish have emailed asking for a review and I'd love to be able to write a positive one. However, the item never arrived, apparently lost by the carrier. Following the instructions on the Weird Fish website, by the time I was allowed to contact them to report the missing item, no replacement stock was available. A website message warning of their high workload in processing returns wasn't encouraging. From other reports on Trust Pilot and social media, I don't seem to be the only customer to experience non-delivery or poor service. I've received a refund but won't be ordering direct from them again.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Good quality material unfortunately, a very poor fit, sleeves were very long and also very short in the body so item was returned.”
Helpful Report
Posted 3 years ago
Ann Moses
Verified Buyer
“I ordered from weird fish for Christmas and I am missing two items. I have been in touch and still no response. Really disappointed.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I've ordered many times from Weird Fish and been happy with the quality and fit. Not so the last two orders - discrepancy in size. Sizes are much smaller!”
Helpful Report
Posted 3 years ago
David Scarborough
Verified Buyer
“I had to return a couple of items as they were oversized. More like an xxl instead of an xl and the arms of one item where crazy long. I'm still waiting for my refund, so not very pleased with the service.”
Helpful Report
Posted 3 years ago
Herbie Hames
Verified Buyer
“It was very poor quality but it was as dale lterm”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Items delivered 11 days after ordering. Still waiting for refund almost 2 weeks after returning.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Being asked to review even I haven't en been had acknowledgement of return it any sign of refund nearly 2 weeks on.”
Helpful Report
Posted 3 years ago
Shieladent
Verified Buyer
“Items not as expected will be returning”
Helpful Report
Posted 3 years ago
Weird Fish Ltd is rated 4.8 based on 174,361 reviews
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