Weird Fish Ltd Reviews

4.8 Rating 173,376 Reviews

96 %

of reviewers recommend Weird Fish Ltd

4.8

Based on 173,376 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

Weird Fish Ltd 5 star review on 23rd April 2025

219

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was very poor quality but it was as dale lterm”

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Posted 3 years ago

“Items delivered 11 days after ordering. Still waiting for refund almost 2 weeks after returning.”

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Posted 3 years ago

“Being asked to review even I haven't en been had acknowledgement of return it any sign of refund nearly 2 weeks on.”

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Posted 3 years ago

“Items not as expected will be returning”

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Posted 3 years ago

“Two weeks on from my order I was notified Hermes had it and would deliver but said parcel failed to arrive, Hermes blamed Weird Fish, who eventually blamed Hermes. I sent an email asking where my parcel was, received a reply that I’d be contacted within 48 hours. After 72 hours I tried to phone the number for customer services which said they could only be contacted by email. After a further email I was eventually contacted to say it was Hermes and I could re-order subject to availability. I requested an immediate refund - at least that happened promptly. Have to say since talking about this I’ve heard of many with grievances over lost orders, long periods pre delivery and poor customer service. Very doubtful I’d recommend or purchase from Weird Fish again.”

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Posted 3 years ago

“The colour showing on website is nothing like the actual colour received and I am not impressed”

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Posted 3 years ago

“Purchased two items both LARGE which is normal for me but one was very big on me . I'm waiting for a refund and returned item 7/12/2021 but have not received any confirmation or refund which is disappointing.”

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Posted 3 years ago

“Unfortunately the goods did not arrive and were not signed for.”

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Posted 3 years ago

“I ordered 3 if the same product different colours the size difference was phenomenal a difference of 8cm smaller not even one size difference nearly 3 sent back the small one it does not give me confidence to order. The returns process is free but too slow to get the money back in your account more than 14 days !!!”

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Posted 3 years ago

“There was an item missing from the parcel even though it was on the delivery note. Tried ringing but on hold for ages so I sent 2 contact forms through the web site and 2 e Mails to customer services and it took 2 weeks to get a reply. They did send me a replacement item but the wrong one. Obviously they never read the e mails properly. I didn’t bother contacting them again as it wouldn’t arrive in time for Xmas.”

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Posted 3 years ago

“Received completely the wrong item. Returned the day after and no sign of any refund”

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Posted 3 years ago

“I bought items recently online and when they arrived one of the items was missing. I’ve written emails and tried their customer service phone lines no reply. Now their phone lines appears to by down as when you call you get an automated reply say the phone line is closed. I’m extremely disappointed as they usually supply high quality clothing but their lack of response is disgraceful”

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Posted 3 years ago

“ordered jacket using there size guide, took 8 days to deliver item to small had to return .tey wouldnt exchange for larger size.had to reorder meaning i was paying twice,as refund could take 15 days.. poor show”

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Posted 3 years ago

“I've ordered from them before and been happy with my purchases, but their customer service this time around has been an utter shambles. Two orders placed in November have yet to arrive, and they've made themselves unreachable by shutting down their phone lines. Totally unacceptable. They tell us to send emails but never respond.”

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Posted 3 years ago

“Very disappointed in Size not a true 4 xl . Quality looks good. But if ordering go one Size up”

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Posted 3 years ago

“I had to return the fleece Colour nothing like as shown online”

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Posted 3 years ago

“Not great. Two tops of the same style (1/4 zip) were vastly different in size.”

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Posted 3 years ago

“Surpose to have received my parcel yesterday with herms still no parcel. This is the second parcel to not have turned up”

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Posted 3 years ago

“Description of item stated that the tee shirt was 100% cotton, which I have come to expect from weird fish. When item arrived it did not feel right and when I checked the label it stated it was a cotton polyester mix which was very disappointing. Item was returned.”

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Posted 3 years ago

“Items not correctly sized. I wear a size 12 and the fleece I bought was far too big”

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Posted 3 years ago

Weird Fish Ltd is rated 4.8 based on 173,376 reviews