Weird Fish Ltd Reviews

4.8 Rating 173,368 Reviews

96 %

of reviewers recommend Weird Fish Ltd

4.8

Based on 173,368 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

Weird Fish Ltd 5 star review on 23rd April 2025

219

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I returned two items to this company and on tracking through Royal Mail they were delivered on the 10th December. I heard nothing from Weird Fish until 22nd Dec when they e.mailed saying they had received them. On 23rd Dec got an e.mail from them saying a refund had been processed. Refund only gone back to my account today 6th Jan. Over a month to get money back, disgraceful. I already have 2 items of Weird Fish clothing, both bought in shops so could see and try on there but will never order online from them again/”

Helpful Report

Posted 3 years ago

“Having to return this item as I was disappointed with the quality. The sleeve length was approximately three inches too long. Not one of your better garments as I have been a loyal customer. Normally I would recommend your company and have done in the past, its just this time I am disappointed.”

Helpful Report

Posted 3 years ago

“I ordered 2 items from the site on 29/11/21 and was disappointed to discover the estimated delivery was 15/12/21. This is much slower than other online suppliers. Then I received a notification from Hermes of delivery on 10/12/21, but only 1 item was delivered. I didn't hear anything from Weird Fish so I emailed on 15/12 and again on 16/12. I received a reply on 17/12 advising the 2nd item had been sold out when I placed the order. Very disappointed that the website permits out-of-stock items to be ordered, especially as this was intended as a gift, also poor customer service in not letting me know immediately and having to chase up. Overall a disappointing experience and I wouldn't be confident using their website in future.”

Helpful Report

Posted 3 years ago

“Normally loyal customers but this time the wrong size came (4XL instead of XL) and it was too late to change it before Christmas..”

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Posted 3 years ago

“This item never arrived which was a Christmas gift for my son. I did eventually get a refund but very disappointed.”

Helpful Report

Posted 3 years ago

“Item returned 5 weeks ago, still not received refund”

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Posted 3 years ago

“I have sent a garment back for exchange but have not heard anything”

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Posted 3 years ago

“Ordered two items both too long in the arms however as a gesture of good will held on to one of the items and returned the other. The receipt of this return has been notified to me some time ago however I am still awaiting my refund. Quick enough to take your money not so quick to give it back. They say they give an 18 month no quibble guarantee on their products it could take this long to get a refund?”

Helpful Report

Posted 3 years ago

“Ordered a size 16 and was sent a size 14”

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Posted 3 years ago

“I received the item ordered but it did not suit my requirements so got a return label and sent it back, however I have not yet received my refund”

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Posted 3 years ago

“I emailed immediately after ordering to cancel the order and then again a week later after I received no reply. Very poor communication. Long story but ended up using the item in the end so didn't send back.”

Helpful Report

Posted 3 years ago

“I will only be happy when I receive my refund from goods returned to weird fish on 7th of December 2021. It is about time this refund was returned to my bank account.👎🏻👎🏻”

Helpful Report

Posted 3 years ago

“Have been trying to return the item no paperwork in parcel and can’t find order on line maybe you can advise obviously some record somewhere as you have contacted me”

Helpful Report

Posted 3 years ago

“The garment I purchased is of top quality and definitely 5 stars. However, what in my opinion lets the company down is a week to process the order and the use of a second rate courier who took a further 2 weeks to deliver, even including that they had delivered the package when they had not.”

Helpful Report

Posted 3 years ago

“The products are very good but took 3 wks to come it never says when your ordering and this is the second order that has done this the money is taken even before dispatch.”

Helpful Report

Posted 3 years ago

“Weird Fish have emailed asking for a review and I'd love to be able to write a positive one. However, the item never arrived, apparently lost by the carrier. Following the instructions on the Weird Fish website, by the time I was allowed to contact them to report the missing item, no replacement stock was available. A website message warning of their high workload in processing returns wasn't encouraging. From other reports on Trust Pilot and social media, I don't seem to be the only customer to experience non-delivery or poor service. I've received a refund but won't be ordering direct from them again.”

Helpful Report

Posted 3 years ago

“Good quality material unfortunately, a very poor fit, sleeves were very long and also very short in the body so item was returned.”

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Posted 3 years ago

“I ordered from weird fish for Christmas and I am missing two items. I have been in touch and still no response. Really disappointed.”

Helpful Report

Posted 3 years ago

“I've ordered many times from Weird Fish and been happy with the quality and fit. Not so the last two orders - discrepancy in size. Sizes are much smaller!”

Helpful Report

Posted 3 years ago

“I had to return a couple of items as they were oversized. More like an xxl instead of an xl and the arms of one item where crazy long. I'm still waiting for my refund, so not very pleased with the service.”

Helpful Report

Posted 3 years ago

Weird Fish Ltd is rated 4.8 based on 173,368 reviews