Weird Fish Ltd Reviews

4.8 Rating 175,594 Reviews

96 %

of reviewers recommend Weird Fish Ltd

4.8

Based on 175,594 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

Weird Fish Ltd 5 star review on 29th August 2025

236

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was my first order from Weird Fish. The dress had one sleeve longer than the other. I returned it on 26.01.22 I tracked it and it was delivered to Weird Fish on 29.01.22. I still haven't heard about my refund or exchange for another dress. I am not impressed.”

Helpful Report

Posted 3 years ago

“First the positives, the Rina Organic Jeans fit well and the fabric appears nice ( I have not worn or washed so can't comment on that) but, and it is a big but the written description of the product does not make clear that these "dark" denin jeans actually have a washed effect. Having raised this with customer service, I received an email from the customer service manager telling me that the washed effect was visible in the picture. To me it's not clear in the picture - and surely something as key to the description should be in the written description too. Putting that aside the tone of the email was curt and not customer friendly. It would have been easy to acknowledge my disappointment with the product, and to acknowledge the washed effect wasn't made clear in the description. Instead the reply took the "stupid customer" approach - that's debatable but the bottom line is customers are not always right but in successful businesses they are always valued and on this occasion I wasn't. What made this worse was when I reviewed in TrustPilot I received a similarly "defensive" response. Looking at other reviews it appears customer service is repeatedly being flagged as unsatisfactory. It used to be very different, and good. I did try to alert the business owner - but the email address linked to him no longer appears to be valid As someone who has been a regular customer, on line, in stores and at events, for many years, I will now be much less inclined to buy a Weirdfish product and certainly wouldn't recommend anyone else to do so. So an overall rating of 2”

Helpful Report

Posted 3 years ago

“The last time I ordered extra large but these are a lot tighter fit than the other weird fish extra large tops I have, they were an excellent but the stitching or cut especially in the shoulder areas was not good, Great price but unfortunately I had to return them.”

Helpful Report

Posted 3 years ago

“I ordered 3 paid of trousers for my husband- they arrived but they were all too short. They were normal/long length.”

Helpful Report

Posted 3 years ago

“I loved the top but it was too tight under the arms to wear so I sent it back. I've been buying weird fish garments for years, as they're a good fit for me. However, the sizes seem somewhat inconsistent these days. It's the last three tops this has happened! Also the quality has got worse.”

Helpful Report

Posted 3 years ago

“Really disappointed the quality of the two items I bought was not great. Returned one due to a long deep, deep crease. The other has a mark on the front which I decided to keep. It's really turned me off the brand which is unfortunate because I really liked their clothing.”

Helpful Report

Posted 3 years ago

“One of the jumpers that arrived was an awful colour and didn't look like the photo, sent all of the jumpers back. Another one was of poor quality and one not big enough. We have been happy with weird fish before now with past orders but not this latest one.”

Helpful Report

Posted 3 years ago

“Worn once already a gaping hole under the armpit”

Helpful Report

Posted 3 years ago

“Terrible refund performance. Don’t even get returned item acknowledged. Just left hanging and waiting for the refund uncertain of what’s going on unlike other competitors. No reply to email sent Need to up your game on keeping customers updated .”

Helpful Report

Posted 3 years ago

“Still waiting for a refund on my returned item”

Helpful Report

Posted 3 years ago

“Returned item as disliked quality, still waiting for a refund 10 days after they received it back. Not happy”

Helpful Report

Posted 3 years ago

“I used to love weird Fish clothes, well made and good quality material. That unfortunately was not my latest experience. Ill fitting and poormaterial and a faulty zip so garment was sent back.”

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Posted 3 years ago

“5xl size more like 3xl on other clothes had to return order”

Helpful Report

Posted 3 years ago

“Their clothes are alright but achingly slow returns process puts me off buying again.”

Helpful Report

Posted 3 years ago

“Ordered four tops from Weird Fish only received one which I will have to return as it's not big enough (length-wise). Hoping the other three will be slightly longer in the body or they will all be returned. Just not sure whether to wait for the rest of the order to turn up before I post this one back.”

Helpful Report

Posted 3 years ago

“Although swiftly refunded (after I chased them), I was sent somebody else's order, complete with their details inside. Not impressed. They were unable to replace the item I wanted. The smallest apology, and no recompense. Won't be using them again.”

Helpful Report

Posted 3 years ago

“item which arrived had label stating the size i ordered but the label stitched inside was for a different size - when i queried this item was no longer in stock - no apology 😳”

Helpful Report

Posted 3 years ago

“I was given a top as a Christmas gift which I liked very much BUT it was too small although it was supposed to be my size - i.e 14. I couldn't get it over my body. I tried to change for a size 16 but it was out of stock. I sent for a size 16 jumper - different style, and that was too large so that had to be returned. I still have the too small one as it was a gift . Your sizing needs reviewing.”

Helpful Report

Posted 3 years ago

“Disappointing! I have bought tunics from Weird Fish and have been very pleased. However, the tunic I recently bought was supposed to be a 16 but was more like a 12/14! Very disappointing.”

Helpful Report

Posted 3 years ago

“One of the jumpers I ordered is a strange cut that doesn't fit well”

Helpful Report

Posted 3 years ago

Weird Fish Ltd is rated 4.8 based on 175,594 reviews