Weird Fish Ltd Reviews

4.8 Rating 173,368 Reviews

96 %

of reviewers recommend Weird Fish Ltd

4.8

Based on 173,368 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

Weird Fish Ltd 5 star review on 23rd April 2025

219

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product didn't resemble website image as I expected and fit was not good. Sent back 6 days ago but no acknowledgement of return yet.”

Helpful Report

Posted 3 years ago

“Parcel never arrived as the courier lost it and then had to chase for a refund of the postage as this was not included in the first refund. Response was quick but I am put off ordering again”

Helpful Report

Posted 3 years ago

“I have recently placed 3 orders with weird fish. One arrived on time. One was late and in the final case they sent the wrong item! I am still waiting to hear from them.”

Helpful Report

Posted 3 years ago

“You’ve asked me to leave feedback for an order I didn’t receive! Delivery address details correct but their printer missed half of it off therefore courier couldn’t deliver! I had to contact WF and had to chase them six days later to find out what was going on....finally got a refund a few days after that. Very disappointing”

Helpful Report

Posted 3 years ago

“Communication from Weird fish is poor at best The clothes are good but how they deal with customers puts me off buying from them again”

Helpful Report

Posted 3 years ago

“The jumper I ordered was ca. 3 sizes too small. In addition to that it took more than 2 weeks for my refund to arrive. Won't be ordering anything from weird fish in the future.”

Helpful Report

Posted 3 years ago

“Great products, paid premium postage, arrived 7 days later than delivery date, contacted Weirdfish requesting refund, no refund and not even a courtesy response back to my email. Poor”

Helpful Report

Posted 3 years ago

“I returned one of the 2 items I purchased last month due to size. Nearly a month later and, despite an e-mail chasing this up, I have still received no acknowledgement or refund.”

Helpful Report

Posted 3 years ago

“I returned two out of three items and to date have not had a refund.”

Helpful Report

Posted 3 years ago

“The skirt I purchased was returned nearly a month ago and I am still awaiting a refund”

Helpful Report

Posted 3 years ago

“The item never arrived and I only found out it had not been sent out when I contacted them.”

Helpful Report

Posted 3 years ago

“I did not receive my discount wrote to Boss no reply”

Helpful Report

Posted 3 years ago

“Did not look like in picture colour was different as well”

Helpful Report

Posted 3 years ago

“Although the quality and fit of the items I received were great, 3 items were missing from my package, all of which were Christmas presents (a shirt and 2 lots of hand cream). I was unable to contact customer services by phone and the message said email. After 4 attempts I was finally offered a refund for the missing items. Ten days after the offer, still no sign of a refund! Almost 3 weeks after my initial contact.”

Helpful Report

Posted 3 years ago

“Sadly I can only give 1 - 2 stars as I was very disappointed in one of my purchases… On the plus side was very pleased with the other two items…”

Helpful Report

Posted 3 years ago

“Purchase has not yet arrived more than three weeks after order placed.”

Helpful Report

Posted 3 years ago

“Lovely jumper but arrived damaged with a hole in front and back. Will order again if product still available at same price.”

Helpful Report

Posted 3 years ago

“Great service, lovely top”

Helpful Report

Posted 3 years ago

“I ordered the item on 27.11.2021. Weird Fish did not dispatch it until 10.12.2021. 13 days!!! I find this unacceptable as their competitors are dispatching with 48 hours. Also, this is not the first time this has happened. I will not order from Weird Fish again. They also use Hermes (because they are cheap) who are an absolute waste of time.”

Helpful Report

Posted 3 years ago

“I returned an item as yet have not received refund”

Helpful Report

Posted 3 years ago

Weird Fish Ltd is rated 4.8 based on 173,368 reviews