Weird Fish Ltd Reviews

4.8 Rating 175,587 Reviews

96 %

of reviewers recommend Weird Fish Ltd

4.8

Based on 175,587 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

Weird Fish Ltd 5 star review on 29th August 2025

236

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The initial order experience was OK but my problem is the return process I returned something 2 weeks ago I have tracked the order so I know you have had the items back I have contacted you concerning this return but still to this day no refund and no communication at all I took something back to matilan today by the time I had got home I had a email telling me they had the return and my refund had been dealt with and will be back into my account in 5 days but nothing from weirdfish won't order online again”

Helpful Report

Posted 3 years ago

“Ordered 2 dresses in size 16. I’m a 14 in all my own clothes but found these were cut on the very small side so sent them back. After 2 phone calls and nearly 3 weeks from returning my refund is eventually being processed!”

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Posted 3 years ago

“I would give 5 stars but I returned one item, which was delivered back to you on 09 May and I’m still waiting for a refund:(”

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Posted 3 years ago

“Descriptions not clear on website. Returns and refunds take a ridiculous amount of time to process.”

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Posted 3 years ago

“I didn't buy the item from the shop as it was broken so ordered it online and the same has happened to mine. Very disappointed”

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Posted 3 years ago

“The delivery company you use Ervi is very poor they delivered my first parcel 7 days late, the second one they returned to you tracking details showed no attempts to delivery to me. The items I purchased but never received is now out of stock”

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Posted 3 years ago

“Items were return and were received at warehouse on the 30th April, eleven days later and I am still waiting for my refund.”

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Posted 3 years ago

“I ordered I dress which looks nice. To get free postage I also ordered a pair of socks. Unfortunately one of the socks had a hole in the heel after wearing them twice. By the time I noticed I had thrown the return packaging away already.”

Helpful Report

Posted 3 years ago

“I am still awaiting a refund for an item sent back on the 26th April. Also no notification of you having received the item. Susan Tyson”

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Posted 3 years ago

“Very thin, no protection against wind. Poor quality.”

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Posted 3 years ago

“Don't state free delivery then charge at checkout, this is not hassle free.”

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Posted 3 years ago

“Slow returns process. I am between their size 10 and 12 (usually a perfect size 10).”

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Posted 3 years ago

“Returned goods and still waiting for a refund. The material was very thin.”

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Posted 3 years ago

“Unfortunately I had to return items which didn't fit. I posted them on 19th April and so far on Friday 6th May I have not received a refund. I think two weeks is plenty of time for processing this so am disappointed and therefore cannot give a good review.”

Helpful Report

Posted 3 years ago

“I have been a loyal Weird Fish customer for 20 or so years. My account shows £300-400 spend not including what friends and family buy me and not counting the pre ‘on line ‘ years . I recently had a problem with a voucher discount and asked them to consider a small refund about £8. They couldn’t be bothered dealing with it other than a cursory “we will look into it “ I’ve heard nothing since. My lost custom will cost them far more than a few £. Ps love their stuff but won’t be buying.”

Helpful Report

Posted 3 years ago

“I bought 2 pairs supposedly both identical. The first pair I opened fitted ok but not as nicely as wranglers. The 2nd pair literally fell down! I had ordered 34" waist but I reckon they were 36 or 38" although they were labelled 34. I have returned just the 1 pair but I was not very impressed with the quality of either. I would give them a miss and pay the extra fiver to somebody else for a decent pair”

Helpful Report

Posted 3 years ago

“Takes far too long to refund. I'm still waiting from 28th March purchace”

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Posted 3 years ago

“Disappointed with the sizing and quality of the items”

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Posted 3 years ago

“I have absolutely no problem with Weird Fish, however your courier service EVRI are highly incompetent. Having seemingly lost the first order on 10th March (over 4 weeks ago), Becki from Wierd Fish kindly re-ordered another top 10 days ago, however the same problem has reoccured with the EVRI tracking saying the garment is at the Hub. Unfortunately, this is simply unacceptable and Weird Fish needs to find another delivery service.”

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Posted 3 years ago

“Had to return the item that I received as it was faulty, requested my p&p cost was refunded but it wasn't. Why should I be out of pocket for faulty goods. Previously ordered same jacket a while ago & it was of a much higher quantity, disappointing! Please refund me the £2.50 you owe me.”

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Posted 3 years ago

Weird Fish Ltd is rated 4.8 based on 175,587 reviews