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Weird Fish Ltd Reviews

4.8 Rating 173,350 Reviews
96 %
of reviewers recommend Weird Fish Ltd
4.8
Based on 173,350 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Weird Fish Ltd Reviews

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

I didn't buy the item from the shop as it was broken so ordered it online and the same has happened to mine. Very disappointed
Helpful Report
Posted 2 years ago
The delivery company you use Ervi is very poor they delivered my first parcel 7 days late, the second one they returned to you tracking details showed no attempts to delivery to me. The items I purchased but never received is now out of stock
Helpful Report
Posted 2 years ago
Items were return and were received at warehouse on the 30th April, eleven days later and I am still waiting for my refund.
Helpful Report
Posted 2 years ago
I ordered I dress which looks nice. To get free postage I also ordered a pair of socks. Unfortunately one of the socks had a hole in the heel after wearing them twice. By the time I noticed I had thrown the return packaging away already.
Helpful Report
Posted 2 years ago
I am still awaiting a refund for an item sent back on the 26th April. Also no notification of you having received the item. Susan Tyson
Helpful Report
Posted 2 years ago
Very thin, no protection against wind. Poor quality.
Helpful Report
Posted 3 years ago
Don't state free delivery then charge at checkout, this is not hassle free.
Helpful Report
Posted 3 years ago
Slow returns process. I am between their size 10 and 12 (usually a perfect size 10).
Helpful Report
Posted 3 years ago
Returned goods and still waiting for a refund. The material was very thin.
Helpful Report
Posted 3 years ago
Unfortunately I had to return items which didn't fit. I posted them on 19th April and so far on Friday 6th May I have not received a refund. I think two weeks is plenty of time for processing this so am disappointed and therefore cannot give a good review.
Helpful Report
Posted 3 years ago
I have been a loyal Weird Fish customer for 20 or so years. My account shows £300-400 spend not including what friends and family buy me and not counting the pre ‘on line ‘ years . I recently had a problem with a voucher discount and asked them to consider a small refund about £8. They couldn’t be bothered dealing with it other than a cursory “we will look into it “ I’ve heard nothing since. My lost custom will cost them far more than a few £. Ps love their stuff but won’t be buying.
Helpful Report
Posted 3 years ago
I bought 2 pairs supposedly both identical. The first pair I opened fitted ok but not as nicely as wranglers. The 2nd pair literally fell down! I had ordered 34" waist but I reckon they were 36 or 38" although they were labelled 34. I have returned just the 1 pair but I was not very impressed with the quality of either. I would give them a miss and pay the extra fiver to somebody else for a decent pair
Helpful Report
Posted 3 years ago
Takes far too long to refund. I'm still waiting from 28th March purchace
Helpful Report
Posted 3 years ago
Disappointed with the sizing and quality of the items
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Posted 3 years ago
I have absolutely no problem with Weird Fish, however your courier service EVRI are highly incompetent. Having seemingly lost the first order on 10th March (over 4 weeks ago), Becki from Wierd Fish kindly re-ordered another top 10 days ago, however the same problem has reoccured with the EVRI tracking saying the garment is at the Hub. Unfortunately, this is simply unacceptable and Weird Fish needs to find another delivery service.
Helpful Report
Posted 3 years ago
Had to return the item that I received as it was faulty, requested my p&p cost was refunded but it wasn't. Why should I be out of pocket for faulty goods. Previously ordered same jacket a while ago & it was of a much higher quantity, disappointing! Please refund me the £2.50 you owe me.
Helpful Report
Posted 3 years ago
Of late I have been disappointed with weird fish I have had several orders accepted but then a few days later declined saying not in stock also ordered tops and wrong colour came I think it may be time to leave the shoal☹️
Helpful Report
Posted 3 years ago
The Bunratty never arrived. I got a small package with the hat in it, but the paperwork documented the Bunratty being picked and packed despite it being obvious the top wasn’t there. OK, I got a refund for the missing top but no attempt to engender lost goodwill by say, trying to find a suitable replacement. I love Weird Fish product and generally everything works, but I was left disappointed this time I’m afraid.
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Posted 3 years ago
My only complaint about the tops I have bought from Weird Fish, and it's a biggie, relates to the fabric used in their construction. I get that it is partly recycled but frankly even when brand new it looks like it came from a charity shop. This is ok but then after a couple of day's use I found two snags on the front of my sweatshirt that can't be mended as although the fabric looks knitted it isn't.
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Posted 3 years ago
Ordered, later received email informing me that the order was cancelled due to not having the size.
Helpful Report
Posted 3 years ago
Weird Fish Ltd is rated 4.8 based on 173,350 reviews