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Weird Fish Ltd Reviews

4.8 Rating 174,391 Reviews
96 %
of reviewers recommend Weird Fish Ltd
Company Reviews Product Reviews
261,455
 Metrics Info
4.8
Based on 174,391 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Weird Fish Ltd Reviews

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Before my dress was delivered, which took a little while, the price was reduced drastically. I sent an email which recently automated response. I have heard nothing more. I do feel that this was an unfair situation but to have heard nothing I believe is bas business.”
Helpful Report
Posted 3 years ago
HUW THOMAS
Verified Buyer
“Ordered 3 tee shirts with my last order. Only received 2 tee shirts the receipt showed 3 tee shirts with a line through the one tee-shirt, no reason why it was crossed out as there was still stock of the t-shirt on the website. I was only charged for 2 tee shirts but why not give a reason for no delivery as there is a space on the receipt for this info.”
Helpful Report
Posted 3 years ago
Adam Moone
Verified Buyer
“My delivery ended up lost in the post and no one took responsibility or attempted to investigate. I've been left to sort it out on my own. It seems once they have your money there's no customer service left.”
Helpful Report
Posted 3 years ago
Vincent Bonser
Verified Buyer
“The product was nothing like the picture in the email Have sent them back but not received a refund as yet”
Helpful Report
Posted 3 years ago
Angela Brailsford
Verified Buyer
“I have not received my order yet.”
Helpful Report
Posted 3 years ago
Val Williams
Verified Buyer
“Not received yet”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I am waiting for a refund after returning items back nearly 3 weeks ago”
Helpful Report
Posted 3 years ago
Mandy Helliwell
Verified Buyer
“I really liked a dress I bought so ordered another from same collection in a different colour expecting it to fit the same. The second one is much longer than the first one, sadly making it too long for me. I returned it, I have had no confirmation of the return and still awaiting a refund, it's been over 2 week now. Poor customer service.”
Helpful Report
Posted 3 years ago
Customer
Verified Buyer
“No issues with the service, but the item is unflattering”
Helpful Report
Posted 3 years ago
Deborah Smith
Verified Buyer
“Sent it back as poor fit but still no refund!!! Took 3 weeks to get to me where other companies within a week!!”
Helpful Report
Posted 3 years ago
Anne Gocher
Verified Buyer
“I haven’t received my last order yet , which I’m very upset about , I’ve ordered from another company well after you guys and already received my garments”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Ordered over a week ago, still not received the dress, therefore u banks to post a review”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Sorry to say that the fit of the dress didn't suit me at all so I had to return. Usually I love the fit of WF dresses. Love the fabric.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Fleece was delivered to my local store at 14:10 yesterday, went into to collect it and they said I needed to wait for a barcode, 24 hrs later no barcode has arrived and then I am asked for a review for something I have not even received. Weird Fish your delivery processes need to be more robust.”
Helpful Report
Posted 3 years ago
Gill Carpenter
Verified Buyer
“parcel lost - waiting for replacement. Long time from placing order to dispatch to carrier. Weird Fish use Hermes who are not the best company in my area.”
Helpful Report
Posted 3 years ago
Hannah
Verified Buyer
“Slow delivery and really disappointed with the quality of the jumper I bought, really poor value for money.”
Helpful Report
Posted 3 years ago
Robert Valentine
Verified Buyer
“Wrong item delivered and no reply to my email so far, tried phoning to chase refund on original purchase but no-one answered. I'm sorry to say impressed, although it is a busy time otherwise I'd of given one star!”
Helpful Report
Posted 3 years ago
Pauline Millinship
Verified Buyer
“Not happy this time. I was sent the wrong item and still not received refund. Item sent back by Royal Mail 27/11. Tried phoning but no answer. Please contact me to resolve.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Usually I love Weird Fish, but these items didn’t fit great and I had to return them. It’s been over a week and my return still hasn’t been processed.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Jacket looked cheap and didn’t look good on. It is taking forever to get a refund.”
Helpful Report
Posted 3 years ago
Weird Fish Ltd is rated 4.8 based on 174,391 reviews
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