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Weird Fish Ltd Reviews

4.8 Rating 174,396 Reviews
96 %
of reviewers recommend Weird Fish Ltd
4.8
Based on 174,396 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Weird Fish Ltd Reviews

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

I recently bought an online order, I ended up keeping one item but 12 days since returning the unwanted items I still haven’t had any correspondence about the returns and no sign of my refund. Not good enough guys.
Helpful Report
Posted 3 years ago
Ordered size 16, this size was on the order form but size 22 sent, returned dress but have not had confirmation of tracked return nor refund
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Posted 3 years ago
Looks cheap
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Posted 3 years ago
Purchased a top and tunic. Pattern matching on tunic was the worst I had ever seen and so obvious. The fabric the top was made with looked washed out. Delivery was poor took over 2 weeks. As a first time purchaser of Weird Fish it will be the last. Returned the goods on 23rd November and still waiting on a refund.
Helpful Report
Posted 3 years ago
I have been a regular customer with weird fish for many years and have made many purchases but recently I feel the service is poor delivery takes so much longer and I had to return a item recently and refunds take upto 15 days I was told when I rang up to enquirer which I think is unacceptable so will be thinking about ordering from weird fish in the future
Helpful Report
Posted 3 years ago
Lovely clothes but unfortunately not right for me so had to return. Very very poor returns response and timescale
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Posted 3 years ago
Long delivery and my hoodie had a hole in it. Never noticed until I had already worn it.
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Posted 3 years ago
I returned the product I ordered last week as it was not true to size, I don’t know anyone who is a size 14 with stick like arms! I am yet to receive acknowledgement of the return or a refund!
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Posted 3 years ago
Unfortunately the 18 was far too big and the 16 was too tight so I am returning the dress which is a shame as I did like it Weird Fish dresses unfortunately do not fit me
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Posted 3 years ago
Good service but still waiting for my refund as returned the good 10 days ago and haven’t heard anything
Helpful Report
Posted 3 years ago
I returned a parcel two weeks ago as the fit was poor and still waiting for the refund.
Helpful Report
Posted 3 years ago
I ordered for a specific occasion but it took quite a long time for the order to ship so I tried to cancel. I was told this wasn't possible and I had to receive the order, accept it, open it and send it back. It then shipped 2 days later so not sure why it couldn't be cancelled. I did as instructed and have received a confirmation that the return was delivered but I'm still waiting for a refund nearly a week later. I can't review the items but the order and returns process isn't great. Sorry Weird Fish, I wanted to like you!
Helpful Report
Posted 3 years ago
Have bought lots before , size has altered to small, also sent back and still waiting for a refund 12 days
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Posted 3 years ago
Dress fitted really well. Jumper too big, sent back still waiting for a refund!
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Posted 3 years ago
Weird Fish are absolutely outstanding for value , style and comfort. - 5 Star. The one and only fault in your manufacturing is your choice logistics partner who by customer reviews across that sector and very bad weakens your brand with the possibility to damage it permanently! “Hemes” is also know as “Herpes Deliveries” with all their connotation!
Helpful Report
Posted 3 years ago
I placed an order which took a bit of extra time to arrive, but got an email saying it would be sent asap. Sadly, it had a fault so I have to return it. I tried to telephone to get a replacement as I had used a code for a discount so did not want to pay the higher price. Cannot get through. I tried an email, their box is full so cannot be delivered. I placed a new order, the pay pal account shows the order but no confirmation from weird fish, and it does not show in my order history. So, I tried again to order, now they want the higher price. Tried the phone again, no reply. Sadly I think me and weird fish are done. Why should I pay more for their faulty goods.
Helpful Report
Posted 3 years ago
Cardigan to big, sleeve very very long. Still waiting for a refund
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Posted 3 years ago
I still haven’t received the item. I have been told Hermes couldn’t get to me and have returned it for some reason. I’m still waiting for my refund. 😕
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Posted 3 years ago
Unfortunately, I had to return the item as didn't suit me. I am still waiting for my refund!!
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Posted 3 years ago
On this occasion sizes seemed wayout! Goods returned but money hasn't! Seems to be a very slow refund system ! That said clothes are always of a high quality and I will buy again
Helpful Report
Posted 3 years ago
Weird Fish Ltd is rated 4.8 based on 174,396 reviews