Login
Start Free Trial Are you a business?? Click Here

Weird Fish Ltd Reviews

4.8 Rating 173,407 Reviews
96 %
of reviewers recommend Weird Fish Ltd
4.8
Based on 173,407 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Weird Fish Ltd Reviews

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

this fleece was returned as it was too big, still haven't got money back!
Helpful Report
Posted 3 years ago
I tried to use 2 different money off codes provided by Weird Fish. I also ordered through topcashback. Neither of the codes worked but did expect to get my topcashback. Weird Fish refused to pay topcashback by saying they were not the last site I went through. So to offer a 20% money off voucher for a review is a bit of a joke really as i know through experience they do not honour these codes. The products I received are nice and arrived in a timely manner, but I dont care for the company's offers.
Helpful Report
Posted 3 years ago
One top great the other appalling
Helpful Report
Posted 3 years ago
although I like the product was good , it is slightly tight and delivery was supposed between 1pm and 3pm , it was delivered before 12 and left on the doorsep!1
Helpful Report
Posted 3 years ago
Not happy returned something 2weeks ago and have not received refund, returning is easy shame refunds take so long hence the poor review.
Helpful Report
Posted 3 years ago
You get what you pay for , it was a low price I paid and I should not have expected a quality garment. In the past I have paid a higher price and yes the quality has been a lot better. Not sure why Weird Fish sell cheap low quality product.
Helpful Report
Posted 3 years ago
Very sad to say the the material is not what I expected. I know that that Weird Fish is better then the one that I received.šŸ˜ž
Helpful Report
Posted 3 years ago
Found the item to be of poor quality & badly made. I returned the item the next day for a refund but have still not received it. I had an email on 27.10.21 to say that it had been received by Weird Fish and again yesterday (1.11.21) to say that the refund has been processed but it may take 3-5 days to go into my account. Why so long? I’ve never had to wait this long for a refund by any other online store and my payment went out of my account the day after I ordered the item. Not happy.
Helpful Report
Posted 3 years ago
My first order was for a petrol blue fleece. It was more like light grey which I returned. My next fleece ordered was navy but had a long piece of plastic glued to the front which I returned. The third one is orange which I'm happy with. So one out of three is not great.
Helpful Report
Posted 3 years ago
Delivery is very prompt but returns very slow. I returned 2 items in the same package a couple of weeks ago and so far only one has been ā€œprocessedā€ (still don’t have money back in my account) which is odd as both items were in the same parcel. I just hope the second item shows up without any problems. Tbh it doesn’t inspire me to order from you readily again which is a shame because I liked the items, they just didn’t fit me šŸ¤·šŸ»ā€ā™€ļø
Helpful Report
Posted 3 years ago
Never received the delivery, waited ages. Asked for a refund in the end!
Helpful Report
Posted 3 years ago
Clothes I ordered were much too tight, and colours were not accurate at all - all had to be returned.
Helpful Report
Posted 3 years ago
I am sorry to say that Weird Fish product quality has declined significantly this year. I feel bad about my high returns rate, but garments I ordered in previous years are simply not the same. Tinto trousers for example, which I used to love and bought in several prints, now skimply cut with shallow pockets that things would fall out of. Louisa leggings more cheaply dyed - the warm blue has become a dreary shade and the black is greenish. I wish I had bought more last year while the quality was still there. I recently ordered some fleeces but again they seemed skimpy, not designed to put on over other garments as one does in winter. So sadly I have given up and unsubscribed from their. Maybe I will try again next summer in the hope that their buying improves. The clothes still look great on screen, if they could get the cut and fabric right again they would be worth buying. But at present, despite the constant discounts, they are not. The discounts themselves are a worrying sign. I fear this brand is in decline. I have given it 3 stars as an average - I'd say 5 in the past and 1 or 2 now.
Helpful Report
Posted 3 years ago
Have lots of t-shirts and jumpers over the years. Sizing is way out now, T shirts too short on body and jumper with arms 4 inches too long. If sizing changed i would buy again. Good company to deal with returns and refunds quick and easy.
Helpful Report
Posted 3 years ago
Ordered four items. Only two came. Other two were out of stock but were in stock when I ordered them. Frustrating as I would have chosen something else. They offered 15% discount as recompense. However, I already had a 25% voucher so didn’t re-order. Not a great online experience to be honest
Helpful Report
Posted 3 years ago
Your products are great. Using Hermes for delivery is a dreadful decision. They are utterly hopeless in my part of the world. Sorry, but please do not use them. Goods from you via Hermes , more than one month !, goods I buy from Amazon delivered in 12 hours !! I won’t be buying from you again until you change the delivery courier.
Helpful Report
Posted 3 years ago
Sorry to say I have not received my purchase yet so not impressed with the delivery service
Helpful Report
Posted 3 years ago
The zip was not sewn on to the top so even before I tried it on I had to sew it on I brought this item for a holiday in January I have brought many weird fish items and have never before had a faulty item so hopefully this is rare
Helpful Report
Posted 3 years ago
I recently bought a zip up macaroni jacket from Weird Fish. Within the first month one of the pocket seams came undone, so I contacted them to return it and I ordered another one thinking it was just a one off problem. However the refund didn't get allocated to my account so after 11 days I phoned them to chase up, and then they put the refund through. The secodn jacket turned up and also had a defect on the left cuff seam. So I have returned that and now waiting for that money to be refund - but I suspect I will have to chase them. The customer service people are very nice and pleasant but product quality and processes seem poor.
Helpful Report
Posted 3 years ago
Love wierd fish but again something arrived and was not like the displayed item. Again chasing them for the refund as always
Helpful Report
Posted 3 years ago
Weird Fish Ltd is rated 4.8 based on 173,407 reviews