Weird Fish Ltd Reviews

4.8 Rating 175,769 Reviews

96 %

of reviewers recommend Weird Fish Ltd

4.8

Based on 175,769 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

Weird Fish Ltd 5 star review on 29th August 2025

236

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a macaroni jumper in 4/10/20 but was too big so returned for refund but still have had no acknowledgement of receipt of my parcel let alone my refund. I understand there is a delay due to the circumstances but other companies have managed to either acknowledge or refund within 14 days . Think this is very poor customer service .”

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Posted 4 years ago

“Sizing was completely out didn’t match a previous bought item of the same size”

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Posted 4 years ago

“What is going on I’ve returned the two below a while ago now and still waiting for refund. Ordered another two, kept one waiting for refund.”

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Posted 4 years ago

“Although I was happy with the soft knit fleece the macaroni hoody had to be returned for reasons stated below. The hoody was returned promptly the following day via registered post office mail. It was delivered 8th October. It is now 19th October and my card has not yet been credited with the refund. 11 days after receipt of the parcel and no refund is bad response for returned goods.”

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Posted 4 years ago

“Terrible returns service, still waiting for refund 2weeks later”

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Posted 4 years ago

“I was disappointed when the fabric of the T-shirt I bought as part of my order was not of the composition listed on the website. I raised the issue and received a rather brusque reply to the effect “mistakes happen: return it if you don’t like it: we will amend the web site” They have done that but I felt I deserved more of an apology given they had miss-sold. (I had looked for 100% cotton the T was actually polyester and cotton). I did not return the T it was a present already given when I spotted the label and to do so would have been all too complicated in Covid times. The response received from weird fish implied a lack of concern for the customer and very cavalier attitude to the goodwill. Of the business.”

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Posted 4 years ago

“Sent wrong item initially, then the actual item was too big so returned over a week ago for refund and heard nothing yet.”

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Posted 4 years ago

“Too small I have returned it but still waiting for refund”

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Posted 4 years ago

“I live in San Diego County, and ordered a sweater/jacket from Weird Fish. When it arrived and I put it on, the zipper malfunctioned, and I haven't tried it on since. Not happy.”

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Posted 4 years ago

“I normally love Weirdfish clothes, especially their T shirts and I’ve worn their XL stuff since they started trading. Imagine my disappointment therefore when I get my usual XL T shirt and instead of being slightly loose on me it is tight and unwearable. This is usually a sign that manufacturing has moved abroad. Not sure of their sizing policy now as tele customers service was slightly unhelpful.”

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Posted 4 years ago

“Far too big so returned the item”

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Posted 4 years ago

“Quality was not as good has my first one I got from Cornwall”

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Posted 4 years ago

“I returned dress and asked for a smaller size (10.) A refund has appeared in my bank rather than a replacement, with no explanation why. I really would like a size 10 but am reluctant to reorder due to the lack of communication.”

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Posted 4 years ago

“On 10th Sept. I posted some items for return and requested one in a smaller size. Still waiting...... would love to hear what’s happening please.”

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Posted 4 years ago

“I like the clothes but not online customer service. I ordered a sweatshirt using their size guides but when it came it was too big. Used free return to ask for exchange to smaller size but instead they refunded me & didn’t send smaller size.”

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Posted 4 years ago

“Can’t ever get the sizes I want very annoying or you ever stock is small please cater for the larger people please”

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Posted 5 years ago

“My original order arrived very promptly but was too small. I returned it on 28 Aug via the Post Office and as yet have not received a replacement in size 12. Jackie Scott”

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Posted 5 years ago

“Order still not received at time of survey request”

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Posted 5 years ago

“Payment by debit card was difficult for this order, v.slow "processing" . Paid for by Pay Pal which worked v.quickly and order received next day which was very good. Sizing not good, returned L for exchange to XL nearly two weeks ago and nothing received to date.”

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Posted 5 years ago

“Disappointed that I ordered the same size as I had purchased previously (XXL) and they are much smaller, approx 5cm narrower and also shorter. Toying with sending them back.”

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Posted 5 years ago

Weird Fish Ltd is rated 4.8 based on 175,769 reviews