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Weird Fish Ltd Reviews

4.8 Rating 175,771 Reviews
96 %
of reviewers recommend Weird Fish Ltd
4.8
Based on 175,771 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Weird Fish Ltd Reviews

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

Ordered my usual size, too small, free return was easy, but they've had the returned item over a week, no message, no refund...
Helpful Report
Posted 5 years ago
Not happy my items went missing and had to wait for replacement items only to find my size was now out of stock had to have a different size
Helpful Report
Posted 5 years ago
had to return the goods as they where not the correct size , unfortunately some 10 days have passed sine returning the items and still i have not had the purchase price returned to me
Helpful Report
Posted 5 years ago
Returned a faulty dress,they received it on the 12th if August. I had to ring a week later to see if they had received it. I still haven't received my exchange dress. It's now the 28th of August. No communication, emails etc. Not impressed.
Helpful Report
Posted 5 years ago
I had to return an item of clothing that sadly was too large, sent it back by return and am still waiting for a refund followings it’s arrival back to Weird Fish on 16th August. It is now 27th and they haven’t even acknowledged it’s return. I won’t be buying anything else on line from them.
Helpful Report
Posted 5 years ago
I bought a jumpsuit recently. When I received it, it was too big and so I returned it and requested a smaller size. There was nothing in the parcel to sugest it would take a long time to turn it around and send me back a different size, I was hoping to take this garment on holiday with me and I go away in less than 2 weeks. All it would have taken was a note in the parcel saying what I have now had in an email from yourselves when I emailed to ask what had happened to my purchase. Something as easy as this would have changed the way I returned the item. Very disapointed
Helpful Report
Posted 5 years ago
Very disappointed with my order, arrived in super fast time but the order was wrong, one item missing but still listed, all the trousers were far too long, would be good to have the option of short legs. Parcel returned and received in the warehouse on 6th August and I am still waiting for a refund.
Helpful Report
Posted 5 years ago
I love weird fish clothes although I just purchased a dress and it wasn't right for me so returned it the next day. I am still waiting for a refund which was over 2weeks ago.
Helpful Report
Posted 5 years ago
I like the styles and quality but sizes very different between products
Helpful Report
Posted 5 years ago
Delivery etc good, material good but fit of tops very poor at armholes
Helpful Report
Posted 5 years ago
Got order ok , but had to return it still waiting for my money to go back into my account it has been two weeks
Helpful Report
Posted 5 years ago
Items returned and no update as to refund as yet?
Helpful Report
Posted 5 years ago
I get feed up repeatedly being informed items are on sale and they are only available in small sizes and I'm XL. I shopped the other day for a tee shirt, a hoodie and trousers for my daughter in law. By the time I paid the tee shirt had sold out, and after the remainder had supposedly been posted I was informed the child's hoodie was included in the sale by mistake. Your service is getting worse, sorry no more. Please remove me from your mailing list.
Helpful Report
Posted 5 years ago
The tops were massive & I can’t return. Trousers came up really small too.
Helpful Report
Posted 5 years ago
Have given 2 stars only as courier company have returned to weird fish for some unknown reason. However the customer care team were able to contact Hermes and are awaiting return of parcel and will then refund the value. Why they are unable to refund immediately and have to wait for Hermes is not clear. Will not purchase online again, will visit stores.
Helpful Report
Posted 5 years ago
I placed an order on 3rd August and have not received it as at 16th. Yet when placing an order with another company in 10th I received it by the 14th. Both parcel post travelling the same distance.
Helpful Report
Posted 5 years ago
Items returned and received my weird fish on 3rd August. 9 days later they still have acknowledged return or sent the replacements requested
Helpful Report
Posted 5 years ago
I returned a hand bag but have not received my refund
Helpful Report
Posted 5 years ago
I posted a return asking for a substitute 2 weeks ago and have heard nothing. I posted another item a week ago asking for refund and have heard nothing. Not even an acknowledgement of receipt bayWeird Fish. The sizing system on line seemed a very good idea but didn’t work for me
Helpful Report
Posted 5 years ago
Bought two hoodies - weird fish have very weird sizes - the larger the size the longer each hoodie gets - therefore the bigger sizes are nearly down to your knees. Surely they should be the same length but wider ? ! Size 10 looks a perfect length, but size 22 like an long coat ! Very disappointed also in the length of time it took to get a refund when sent back by post - chased several times and took weeks !!! Have bought other tee shirts from them in size 18 and fit perfectly and are very pleased. However, their Pinto tops I have to buy a size 22. The sizes seem random. Other than than quality of clothing good but a couple of little niggles.
Helpful Report
Posted 5 years ago
Weird Fish Ltd is rated 4.8 based on 175,771 reviews