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Weird Fish Ltd Reviews

4.8 Rating 173,348 Reviews
96 %
of reviewers recommend Weird Fish Ltd
4.8
Based on 173,348 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Weird Fish Ltd Reviews

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

2 orders place with Weird Fish, 2 orders messed up. Both times I have had to chase up what is happening. Shame really as the clothes that I did receive seem decent.
Helpful Report
Posted 1 year ago
Item was never delivered. I have been home the whole time. Sorry cant give a realistic review I am not in reciet of the goods I purchased.
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Posted 1 year ago
Really disappointed with jumper purchased. Loses shape very quickly. Not the quality expected
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Posted 1 year ago
Lovely coat and good fit delivered quick
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Posted 1 year ago
I still have not received my items.
Helpful Report
Posted 1 year ago
I haven’t received the product despite ordering o. The 17th December and payments have been taken
Helpful Report
Posted 1 year ago
Item never arrived in 9
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Posted 1 year ago
Can't comment as I am still waiting to recieve it!!!
Helpful Report
Posted 1 year ago
i have returned my daughters slippers as the sole came away in less than a week. awful quality!!
Helpful Report
Posted 1 year ago
Items ordered way before Christmas have not arrived and having contacted your customer service and been promised a response within 24 hours have received no such response. I have bought lots of your items and indeed wear something made by you almost every day. I am currently very unhappy with you.
Helpful Report
Posted 1 year ago
One of my items was never sent. Was offered discounted postage if I wanted to make another purchase but there was nothing else I wanted. Wouldn't have bothered buying the one item I did get for that amount of postage but what could I do at that point. Postage ended up costing almost have the price of the item I got. Poor customer service in my opinion.
Helpful Report
Posted 1 year ago
I am still waiting for my refund from the item I returned before Christmas!
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Posted 1 year ago
I ordered a dress. I never received it nor did I get a refund. After numerous emails.
Helpful Report
Posted 1 year ago
Placed my order early December and it still hasn't arrived by January. Customer services were unwilling to refund, cancel or send a placement. This was a Christmas present, so am very unhappy.
Helpful Report
Posted 1 year ago
First purchase, never arrived. Had to contact Weird Fish for replacements. Received automatic refund as non of the stock was available.
Helpful Report
Posted 1 year ago
Having received my parcel very promptly, I was very disappointed to fined the dress had been wrongly sized, size 12 ordered but the dress measured 58cm across the bust, this had clearly not been checked when finished. I have received £20 refund, the total cost to me was £23.95, I feel the full amount should have been refunded as this is clearly a manufactures error! J A Camp
Helpful Report
Posted 1 year ago
I had to cancel my order and ended up getting a refund due to the item being lost during distribution. Had a email saying it was dispatched but had no update after the 8th December 2023. Rang on the 22nd to see what was going on and was advised it had been lost but no contact to say that was the case. Really poor customer service would never use them again as I ended up rushing around last minute to buy a replacement present just before Xmas.
Helpful Report
Posted 1 year ago
Twice in as many months I have ordered items off their website only to find out subsequently that the items they allowed me to order, were no longer in stock. They didn't even have the courtesy to let me know. I only found out, each time, when I queried why they weren't being delivered. Terrible company. Keep clear.
Helpful Report
Posted 1 year ago
Purchased a fleece for my son ,when opened this morning, label says extra large which I ordered but the garment is sized at medium so too small so having to return and no more available, very disappointed as son lives away.
Helpful Report
Posted 1 year ago
Very very very slow at refunding for returned items.
Helpful Report
Posted 1 year ago
Weird Fish Ltd is rated 4.8 based on 173,348 reviews