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Weird Fish Ltd Reviews

4.8 Rating 173,349 Reviews
96 %
of reviewers recommend Weird Fish Ltd
4.8
Based on 173,349 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Weird Fish Ltd Reviews

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

Bought a hoodie which took ages to come and sent it back 6th Dec now 24th and still waiting for refund, they have had it since 12th. Won't use mail order again.
Helpful Report
Posted 1 year ago
Really disappointed with the after service I am still waiting for my refund it’s nearly over a month since I ordered the skirts and I returned them next day! I am about to phone up again chasing refund!
Helpful Report
Posted 1 year ago
Me and my husband have bought lots of weird fish sweatshirts over the years and I picked this one so didn’t even bother looking at it. I knew that my husband would like it took it out of its packaging in order to wrap it for Christmas and noticed it had a fault right on the front of it, I have returned it, but I haven’t heard a thing from the company so I have had to go out and purchase something else
Helpful Report
Posted 1 year ago
I recently purchased an item at a reduced price which I was reasonably happy with, 11 days later the item was further reduced by more than £10 when I corresponded with weird fish with regards to the quick reduction I was basically told TOUGH, we’ll change our prices when we want, I find this a form of sharp practice, some retails offer credit notes for the amount of reduction if it occurs within a 28 day period, and to be honest I was quite prepared to pay the full price of the item, the initial reduction was a bonus, the further reduction was an insult
Helpful Report
Posted 1 year ago
Ordered black Friday and my delivery haven't come yet and it's a Christmas present for my dad
Helpful Report
Posted 1 year ago
I do a fair bit of shopping with Weird Fish and I'm normally satisfied with the service. Unfortunately however, my recent order was far from a good experience. The package arrived in tatters; ripped and dirty. The clothes were hanging out of their internal, protective bags and smelt similar to soured milk. I obviously returned the entire order, but then I had to chase Weird Fish two weeks later for my refund. Overall a bad experience
Helpful Report
Posted 1 year ago
Goods have not been delivered, i have not recieved any commuications or refund regarding my delivery.
Helpful Report
Posted 1 year ago
The item was okay but far too long in the arms. I returned it on 5 Dec and to date, 20th December, have not received my refund. Poor service and no communication though Royal Mail tracking says it has been delivered. Fortunately is not a lot of money involved.
Helpful Report
Posted 1 year ago
I can't review as not yet delivered
Helpful Report
Posted 1 year ago
I returned an item and am still awaiting a refund?
Helpful Report
Posted 1 year ago
Very low quality tops/pullovers. They lose their shape almost immediately no matter how carefully you wash them. I wouldn't buy from them again.
Helpful Report
Posted 1 year ago
The article didn't arrived we received nothing.
Helpful Report
Posted 1 year ago
I ordered a dress in your sale. However it had not been delivered. I called customer services who told me my delivery had been lost and see refunded me. The delivery company was Evri and I have previously have experienced problems with Evri all be it with a different retailer. Previously I have received goods from Weird Fish via Royal Mail. Until they drop Evri I won't be ordering again.
Helpful Report
Posted 1 year ago
Terrible Terrible Terrible, ordered a jumper that never turned up , when I contacted you , you told me it was now sold it …..
Helpful Report
Posted 1 year ago
I ordered item as Christmas present on 21st November. Item never arrived. I’ve had no response from my email contact to customer services. Am still waiting…
Helpful Report
Posted 1 year ago
Your delivery system is poor - twice in a row not delivered!
Helpful Report
Posted 1 year ago
I'm not impressed with Weird Fish returns process. The item I returned was received by Weird Fish on 4 December. Eleven days later on 15 December I have still not received a refund, despite being told by phone that this would happen! I will not be using this service again!
Helpful Report
Posted 1 year ago
Parcel never arrived and took over a week to get an answer and then the colour was not available in the size I wanted. Was a birthday present so bit disappointing.
Helpful Report
Posted 1 year ago
The product arrived and it was well made but did not suit me. Since this was a first purchase, I did it as a guest. I then was told that I needed to set up an account just to return the item but this didn’t work. So after insisting I was sent a returns label. I posted the item off and kept the post receipt. Several weeks later I am still waiting for the refund to be processed and can see that probably I’m going to end up having a battle to get it.
Helpful Report
Posted 1 year ago
I'm still waiting for my items after been told my original order was lost in transit, they should have arrived today but I'm still waiting.
Helpful Report
Posted 1 year ago
Weird Fish Ltd is rated 4.8 based on 173,349 reviews