Weird Fish Ltd Reviews

4.8 Rating 173,349 Reviews

96 %

of reviewers recommend Weird Fish Ltd

4.8

Based on 173,349 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

Weird Fish Ltd 5 star review on 23rd April 2025

219

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My parcel never arrived, when I reported this, I was told to give it longer. It still failed to arrive, and when I tried to re order, I was told the item was now out of stock, so ery disappointed!!”

Helpful Report

Posted 1 year ago

“Ordered an item in the sale. Sent me the wrong size and wrong colour. Returned item inconveniencing myself then reordered the correct item. The order was accepted by the system used Amazon pay so money wasn’t taken. Then two days later was told the item was not available Not great service”

Helpful Report

Posted 1 year ago

“item was a bit small - and I thought I was being generous withthe sizing”

Helpful Report

Posted 1 year ago

“Disappointed when I ordered a size 12 jumper (only size left) I had wanted for some time online to be informed that the website had not been updated before I ordered and there were no 12s left. Obviously my money was refunded.”

Helpful Report

Posted 1 year ago

“This garment is so small. I am a size 12-14 and ordered a 14 because I prefer clothes that are not too tight. This top is probably a size 10. I gave it to my young niece. So disappointed!!”

Helpful Report

Posted 1 year ago

“Poor customer service. Surly and unhelpful. New customer. Won't shop here again”

Helpful Report

Posted 1 year ago

“Still await refurnd of returned item. Collection date: Friday, 09 February 2024 estimated between 11:04 - 13:04 Collection reference: CC-W307-061854078”

Helpful Report

Posted 1 year ago

“Out of only 2 orders ever placed with Weird Fish, they have both had items cancelled. I understand stock levels can sometimes take time to update but if this is the case then surely Weird Fish could have the courtesy to email me and say that this item has been cancelled, but oh no that would be the polite and best customer service and Weird Fish obviously can't be bothered with that. I did order one other item but otherwise I would have paid P&P for absolutely nothing and because WF don't treat their customers courteously but expect them to guess they have cancelled an item/s and be glued to their WF I wouldn't have known. As it is, they didn't bother emailing order confirmation and the only evidence I had was from my payment provider and having to take time to log in. Unfortunately my son, who is autistic, loves WF clothing and stupidly after having said after the 1st time I wouldn't shop with them again when this happened, I did and disappointed all over again by their attitude to customers!!!”

Helpful Report

Posted 1 year ago

“I recieved my parcel and the next day returned one item and another item that was in my purchases that i had not ordered.. I took those items in one parcel to the post office and have the reciept of postage. This was 5th Feb 2024. I am still waiting for my refund. I have not had any correspondance to say WF has received it. Thus only a low star.”

Helpful Report

Posted 1 year ago

“The jumpsuit I ordered online from Weird Fish arrived quickly but had a broken zip. This obviously had been sent back by another purchaser and not been checked before it was sent to me. I was not impressed.”

Helpful Report

Posted 1 year ago

“wore my jumper 3 times it' rubbed up bought in sale”

Helpful Report

Posted 1 year ago

“I do not like wierd fish products but that does not stop from purchasing vouchers for those that do”

Helpful Report

Posted 1 year ago

“I didn't purchase the jacket I was extremely disappointed in the quality Of it not suitable for winter wear at all and not a patch on the one my son is still wearing now which I purchased years ago”

Helpful Report

Posted 1 year ago

“Was advised my purchase was lost in transit. Prompt refund.”

Helpful Report

Posted 1 year ago

“Failed to pay customs on the order. Therefore I received a customs charge and handling fee. Won't be using again. Ever.”

Helpful Report

Posted 1 year ago

“The clothes I had kept from my previous orders are soft & nice to wear. However, I am still waiting for my refund from the stuff I returned on 6th January 2024. Seriously, how long is your 10 working days?”

Helpful Report

Posted 1 year ago

“You sent the wrong size and I had to take trouble to return by which time the size I wanted was out of stock .”

Helpful Report

Posted 1 year ago

“Ordered some mens slippers ....a ladies fleece arrived size 20....took ages to sort out ...and send back...no confidence in the company pretty shabby will not disappoint business with them again ..?”

Helpful Report

Posted 1 year ago

“I have not received my goods yet despite being notified that they were dispatched on 5/1/24!”

Helpful Report

Posted 1 year ago

“Very disappointed with the service of my last order. No email to say there was a problem with my order. Money taken from my account. No delivery. It was up to me to question where my delivery was only to be told it had been returned with no reason. Was asked if I wanted the order to be told then that my items were no longer available. I then have to email again to get my money back. Not happy or impressed”

Helpful Report

Posted 1 year ago

Weird Fish Ltd is rated 4.8 based on 173,349 reviews