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Weird Fish Ltd Reviews

4.8 Rating 175,768 Reviews
96 %
of reviewers recommend Weird Fish Ltd
4.8
Based on 175,768 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Weird Fish Ltd Reviews

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

Size comes up smaller so go a size bigger.
Helpful Report
Posted 3 years ago
I usually have no bother ordering from weird fish and love the clothing. However, after placing my order on 24/11 - I'm still waiting for my delivery (15/12) from Hermes. I've followed the advice given by Hermes to contact weird fish. I'm still waiting to hear back from customer services after sending an email (their phone lines are closed at 3 pm on a Wednesday). Though the email auto-response advises you to call if you have not had a reply within 5 days. Bit of a vicious circle going on.
Helpful Report
Posted 3 years ago
I was given a size by yourselves following the steps and the sizing of the clothes were too small
Helpful Report
Posted 3 years ago
A totally confusing transaction after order confirmed. Not what I am used to from Weird Fish and I don’t think I will ever go back. Nice product awful admin.
Helpful Report
Posted 3 years ago
The star rating is for the time taken to deliver! Happy with product
Helpful Report
Posted 3 years ago
I was very disappointed in the colour, the petrol blue on your way site is nothing like the colour of the top that I received, my one was a garden green, I kept it as I couldn't be bothered to send it back. Can you please reply to this comment, thank you.
Helpful Report
Posted 3 years ago
I would love to be able to review my coats …. But they’d fill haven’t arrived yet!
Helpful Report
Posted 3 years ago
after waiting longer than anticipated for delivery they actually delivered a garment the wrong size.
Helpful Report
Posted 3 years ago
Clothes are always good, only value for money during sales. If you have sales and expect a lot of business then employ more people, delivery was longer than it should be and the fact that they sent a message 3 days after placing the order to tell me despatch was still to happen was not good at all
Helpful Report
Posted 3 years ago
I like the merchandise BUT the jumpers tend to have extra long arms which is a pain!
Helpful Report
Posted 3 years ago
Normally very good, currently struggling….problems started after delivery. 1st item stunk of BO and was obviously a return, packaging and the way it was folded. One item simply not received with “out of stock” handwritten on packing note. BUT, no refund or credit given?????? 3 mens shirts sizing was weirdly different to the previous purchases. I ended up returning everything. I emailed WF but took them 13 days to respond and then their reply was incomplete. It took 6 more emails before matters were resolved. I usually LOVE WF and have never had a problem before this order. Maybe I’ll go to their retail outlets in future….. Their clothes are great design and of good quality.
Helpful Report
Posted 3 years ago
After a bumpy experience things turned out favourably in the end. Communication was an issue
Helpful Report
Posted 3 years ago
Slow to deliver and jacket not as long as described. The refund takes ages, even if it comes.
Helpful Report
Posted 3 years ago
Great quality clothing which always fits me well. The couriers used to deliver are shocking. My parcel was left with a neighbour, no indication which neighbour, the photo wasn't helpful in this identification. The customer services dept were really helpful in that they could arrange a refund (as my items by then were sold out) The last thing I want to do in the current climate is knock on all my neighbours doors just in case they received my parcel. I did do this in an attempt to locate it (which I finally did) It has put me off using mail order in the future. Please use a reputable courier
Helpful Report
Posted 3 years ago
Up and down with their things. Some excellent but often not as seen on picture.
Helpful Report
Posted 3 years ago
Products were lovely but delivery and refund service was poor. My husband still waiting for delivery ordered 27/11. Was due 10/12, no info received. Refund took ages after return.
Helpful Report
Posted 3 years ago
I’m usually size XL but I find Weird Fish is generous size wise so I ordered size L fleece. Although down a size the arms were baggy and too long so I’ve paid for them to be altered to suite my fitting preference
Helpful Report
Posted 3 years ago
Like the clothes and they seem to be pretty good quality, but they use Hermes for delivery. Didn't know this before ordering and have now asked if they have an alternative delivery company but not heard anything from them after 2 weeks, so take it they either don't or that they don't care.
Helpful Report
Posted 3 years ago
..........
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Posted 3 years ago
Not actually received the item yet so can’t give a review !
Helpful Report
Posted 3 years ago
Weird Fish Ltd is rated 4.8 based on 175,768 reviews