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Weird Fish Ltd Reviews

4.8 Rating 173,407 Reviews
96 %
of reviewers recommend Weird Fish Ltd
4.8
Based on 173,407 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Weird Fish Ltd Reviews

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

Sent for a dress that was too small, sent it back , have not received my payment back , have rang the office twice and still no repayment back , you where very quick to take my payment from me but no refund !!! Won’t buy from your company again , very disappointed . Mrs G Miller.
Helpful Report
Posted 2 years ago
Waiting over 10 days for refund.
Helpful Report
Posted 2 years ago
I ordered 3 dresses with Summer in mind but, sadly, had to return all 3 because, being just over 5 feet, it was obvious that I need a ‘Petite’ fit, which is not offered.
Helpful Report
Posted 2 years ago
I am waiting for a credit having returned all items
Helpful Report
Posted 2 years ago
I haven't had the refund for the things I returned
Helpful Report
Posted 2 years ago
Sent 2 items back for refund couple of weeks ago, not heard anything yet..... Jeans were good, so kept them
Helpful Report
Posted 2 years ago
Still not credited me for the returns I sent to you April23rd,. This is the second time I have had to request a credit for returned goods. Still Waiting !!!
Helpful Report
Posted 3 years ago
I've not yet received my clothes... Is it normal?????
Helpful Report
Posted 3 years ago
Didn't inform me my returned item had been received on the Website. Had a chat online, the girl said I had not got an order on my order number, then admitted she had made a mistake! Didn't get money back in the time they said I would. Emailed them, they emailed back said they couldn't deal with returns, (this is the only email they have online). Said I would have to wait another 3/4 days for my money! Already been waiting over a fortnight. Complained again, my money went into my account within the half hour!!! Never again.
Helpful Report
Posted 3 years ago
I was disappointed with sizing because even though I used the size chart, everything came up too big. Also, I had to return all of the items I purchased because 2 were too big and one was not as expected, I returned them on 25 April and am still awaiting a refund, which is disappointing. Overall a below average experience which has sadly stopped me from ordering from this company again.
Helpful Report
Posted 3 years ago
I still haven't received my purchase Not impressed
Helpful Report
Posted 3 years ago
Item returned 3 weeks ago still no refund?
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Posted 3 years ago
Still awaiting a refund ! Awful customer service
Helpful Report
Posted 3 years ago
Have been waiting over two weeks for a refund. Tracked my returns which was delivered back to yourselves two weeks ago. No correspondence or confirmation from yourselves
Helpful Report
Posted 3 years ago
Still waiting on refunds !! Customer service not very helpful
Helpful Report
Posted 3 years ago
I placed an order which never arrived. This was acknowledged I requested a refund 11 days later still waiting. Very poor customer service- don’t trust it to order again.
Helpful Report
Posted 3 years ago
I returned something 2 weeks ago and still waiting for my refund. Even an acknowledgement that they have my return would be good!
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Posted 3 years ago
Do not buy anything from Weirdfish unless you are able to wait up to 3 weeks for a refund.
Helpful Report
Posted 3 years ago
I sadly can not comment on the products as I never received them
Helpful Report
Posted 3 years ago
Only paid €90 for 4 items. Came in 2 separate packages with a value of over €140 on one and €37 on the other. Combined €177 despite only paying €90. Resulted in a large customs fee which wouldn’t have been as bad if the actual price paid was displayed instead of the inflated price! Not happy with sizing either despite following the sizing chart. Can’t return either I’m not paying another customs fee. Extremely disappointed.
Helpful Report
Posted 3 years ago
Weird Fish Ltd is rated 4.8 based on 173,407 reviews