Weird Fish Ltd Reviews

4.8 Rating 176,457 Reviews

96 %

of reviewers recommend Weird Fish Ltd

4.8

Based on 176,457 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

Weird Fish Ltd 5 star review on 12th October 2025

238

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having received my parcel very promptly, I was very disappointed to fined the dress had been wrongly sized, size 12 ordered but the dress measured 58cm across the bust, this had clearly not been checked when finished. I have received £20 refund, the total cost to me was £23.95, I feel the full amount should have been refunded as this is clearly a manufactures error! J A Camp”

Helpful Report

Posted 1 year ago

“I had to cancel my order and ended up getting a refund due to the item being lost during distribution. Had a email saying it was dispatched but had no update after the 8th December 2023. Rang on the 22nd to see what was going on and was advised it had been lost but no contact to say that was the case. Really poor customer service would never use them again as I ended up rushing around last minute to buy a replacement present just before Xmas.”

Helpful Report

Posted 1 year ago

“Twice in as many months I have ordered items off their website only to find out subsequently that the items they allowed me to order, were no longer in stock. They didn't even have the courtesy to let me know. I only found out, each time, when I queried why they weren't being delivered. Terrible company. Keep clear.”

Helpful Report

Posted 1 year ago

“Purchased a fleece for my son ,when opened this morning, label says extra large which I ordered but the garment is sized at medium so too small so having to return and no more available, very disappointed as son lives away.”

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Posted 1 year ago

“Very very very slow at refunding for returned items.”

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Posted 1 year ago

“Bought a hoodie which took ages to come and sent it back 6th Dec now 24th and still waiting for refund, they have had it since 12th. Won't use mail order again.”

Helpful Report

Posted 1 year ago

“Really disappointed with the after service I am still waiting for my refund it’s nearly over a month since I ordered the skirts and I returned them next day! I am about to phone up again chasing refund!”

Helpful Report

Posted 1 year ago

“Me and my husband have bought lots of weird fish sweatshirts over the years and I picked this one so didn’t even bother looking at it. I knew that my husband would like it took it out of its packaging in order to wrap it for Christmas and noticed it had a fault right on the front of it, I have returned it, but I haven’t heard a thing from the company so I have had to go out and purchase something else”

Helpful Report

Posted 1 year ago

“I recently purchased an item at a reduced price which I was reasonably happy with, 11 days later the item was further reduced by more than £10 when I corresponded with weird fish with regards to the quick reduction I was basically told TOUGH, we’ll change our prices when we want, I find this a form of sharp practice, some retails offer credit notes for the amount of reduction if it occurs within a 28 day period, and to be honest I was quite prepared to pay the full price of the item, the initial reduction was a bonus, the further reduction was an insult”

Helpful Report

Posted 1 year ago

“Ordered black Friday and my delivery haven't come yet and it's a Christmas present for my dad”

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Posted 1 year ago

“I do a fair bit of shopping with Weird Fish and I'm normally satisfied with the service. Unfortunately however, my recent order was far from a good experience. The package arrived in tatters; ripped and dirty. The clothes were hanging out of their internal, protective bags and smelt similar to soured milk. I obviously returned the entire order, but then I had to chase Weird Fish two weeks later for my refund. Overall a bad experience”

Helpful Report

Posted 1 year ago

“Goods have not been delivered, i have not recieved any commuications or refund regarding my delivery.”

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Posted 1 year ago

“The item was okay but far too long in the arms. I returned it on 5 Dec and to date, 20th December, have not received my refund. Poor service and no communication though Royal Mail tracking says it has been delivered. Fortunately is not a lot of money involved.”

Helpful Report

Posted 1 year ago

“I can't review as not yet delivered”

Helpful Report

Posted 1 year ago

“I returned an item and am still awaiting a refund?”

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Posted 1 year ago

“Very low quality tops/pullovers. They lose their shape almost immediately no matter how carefully you wash them. I wouldn't buy from them again.”

Helpful Report

Posted 1 year ago

“The article didn't arrived we received nothing.”

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Posted 1 year ago

“I ordered a dress in your sale. However it had not been delivered. I called customer services who told me my delivery had been lost and see refunded me. The delivery company was Evri and I have previously have experienced problems with Evri all be it with a different retailer. Previously I have received goods from Weird Fish via Royal Mail. Until they drop Evri I won't be ordering again.”

Helpful Report

Posted 1 year ago

“Terrible Terrible Terrible, ordered a jumper that never turned up , when I contacted you , you told me it was now sold it …..”

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Posted 1 year ago

“I ordered item as Christmas present on 21st November. Item never arrived. I’ve had no response from my email contact to customer services. Am still waiting…”

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Posted 1 year ago

Weird Fish Ltd is rated 4.8 based on 176,457 reviews