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Weird Fish Ltd Reviews

4.8 Rating 175,786 Reviews
96 %
of reviewers recommend Weird Fish Ltd
4.8
Based on 175,786 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Weird Fish Ltd Reviews

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

Not received yet, disapointing
Helpful Report
Posted 5 years ago
I am usually very happy with Weird Fish products, but the socks I bought were very disappointing and have been returned. "Size 4-7", tried on a size 6 foot, wouldn't even go over my heel because the foot section was so short, and the top so tight.
Helpful Report
Posted 5 years ago
Refunds take forever. I returned 1 item and still haven’t had a refund despite them admitting they have had it back for a week - apparently it takes upto 2 weeks to process a return, then another few days for you to get your money. When you order you get an email purportedly from the MD telling you how good the service is, but in my opinion Weird Fish need to up their game to be considered alongside companies who really do offer good customer service.
Helpful Report
Posted 5 years ago
Shame I never received the items.
Helpful Report
Posted 5 years ago
I ordered a T shirt some time ago and it still has not been delivered.
Helpful Report
Posted 5 years ago
I paid for a next day delivery, for a present and was assured I was before the cut off time by half an hour. So arrival by Wednesday was assured. When it did not arrive the next day I rang and was told due to “systems error”, it had not been dispatched. This was now 4pm Wednesday so too late for any chance of it arriving on Thursday. Eventually it arrived on Friday after we had left for the birthday week end. So I had to pay to post it onwards myself on Monday. So just refunding the ‘next day delivery’ surcharge, goes no way to make amends, I will not use Weird Fish again in a hurry.
Helpful Report
Posted 5 years ago
Sadie Fairfield jumper had large snag/hole on the front. Very disappointing and returned. Paid for next postage as beanie hat for friend in hospital, took 4 days to arrive. Returned 7 days ago still waiting refund. Item returned to Boden already had email and refund posted at same time.
Helpful Report
Posted 5 years ago
Flawed disappointing product but refunded without quibble
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Posted 5 years ago
Didn’t like fabric as compared to the pretty patterned fabrics very unforgiving to lumps and bumps!
Helpful Report
Posted 5 years ago
Very disappointed . Material skimpy . I have several of your dresses and lovethem,but not this one.
Helpful Report
Posted 5 years ago
Really looked forward to receiving this coat. Ordered in two sizes to be sure of getting the length and size right. Sadly, even the larger of the two wasn't long enough. Didn't even cover my bottom, and I'm only 5'1. Wouldn't keep the rain off below that line, so sadly returned.
Helpful Report
Posted 5 years ago
Clothing good, service and delivery rubbish. Paid for next day delivery which took almost a week. Helpline: 'there's nothing we can do now the courier has it' When Hermes finally delivered there were no 'next day' stickers on the packet and the courier said it was just a normal delivery. When asked for help, Weirdfish could have express delivered another duplicate parcel with someone like Royal Mail 24hr tracked and let me return the original when it finally arrived. But they weren't interested. I wanted part of the order to add to a wedding outfit at the last minute which is why I paid for Express. I told the helpdesk this. They were not helpful.
Helpful Report
Posted 5 years ago
I returned both items. The jacket didn’t suit me. The dress was wrong size. The label attached was a size 12 but the dress was actually a size 18. I returned both garments on Saturday 5 September but i have not had an acknowledgement that you have received them or a refund
Helpful Report
Posted 5 years ago
I have a Weird Fish account with eight or more orders showing for the last two years. My last order has an address query," no house number" the order is static after doing the rounds (Hermes trial).Royal Mail site, name plus post code will produce full address. Logistics professionals take note.Still no show.
Helpful Report
Posted 5 years ago
Lovely top but so small certainly wasn't a size 14, so had to return
Helpful Report
Posted 5 years ago
I like Weird fish stuff but sadly the medium tops I (medium was the size their app recomended) bought had to be returned as they were for people with weirdly long arms and a 57cm chest? They did not seem interested so I returned the Newark tops and requested a refund, sadly will not use again. Still waiting for refund.
Helpful Report
Posted 5 years ago
Always happy with my purchases from weird fish. Had an issue with delivery recently but this problem was soon resolved and has not put me off ordering from weird fish. Great quality and good fitting size from weird fish as always .
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Posted 5 years ago
Quick delivery but had to send back as threads pulled on jacket.
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Posted 5 years ago
The colour was not so vibrant as I expected.
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Posted 5 years ago
Dear Weird Fish ... it really is pretty and I LOVE Fairisle... BUT.... the 100% man-made fibers feel horrible on my skin.... it literally makes my skin crawl. Why don't you tell your designers to use at least a 40% cotton blend. The cardigan is stunning but feels unbearable after only a few minutes. :(
Helpful Report
Posted 5 years ago
Weird Fish Ltd is rated 4.8 based on 175,786 reviews