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Weird Fish Ltd Reviews

4.8 Rating 175,786 Reviews
96 %
of reviewers recommend Weird Fish Ltd
4.8
Based on 175,786 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Weird Fish Ltd Reviews

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

I ordered two items. One arrived. I had a nice email from customer services explaining there had been a stock issue, but this was the first time I had ordered and was left unimpressed .
Helpful Report
Posted 6 years ago
I returned the shirt I ordered for my husband for an exchange for a larger size. My certificate of posting shows they received it on 27th July. On Monday 5th Aug I rang to ask where the replacement shirt was and they said it had been dispatched. Yesterday they e mailed and contrary to to advise on Monday I was advised that the replacement size is out of stock and that the payment had not been taken (this is done when my order is dispatched) so did I want to select another item . I am really disappointed. First of all the money had been taken for the shirt originally sent and I believe that if they had efficiently dealt with my request for an exchange at that point (i.e. 10 days before) then the shirt would have been in stock and I would be a satisfied customer. VERY poor efficiency and incorrect feedback in that it wasn't a new order. No shirt and due to go on holiday so have asked for an immediate refund so that I can perhaps buy one on holiday.
Helpful Report
Posted 6 years ago
My order has never turned up ...paid for but never received
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Posted 6 years ago
Love the clothing from weird fish and the return and customer service is excellent
Helpful Report
Posted 6 years ago
I paid for next day delivery but did not receive my goods next day. When I called customer services on the day they told me everything was OK and I should get my goods as ordered anything up to 9pm, but deliveries stop at 6pm! In the parcel was a hat which had been folded and so had become misshaped!
Helpful Report
Posted 6 years ago
I bought one of your raincoats and ordered 18 which is my normal size. when it arrived it is huge but you do not do my one in a 16 which would have been great. I like the quality but your sizes are obviously very big. I have had to return it for a refund.
Helpful Report
Posted 6 years ago
Dress arrived faulty with stitching missing from one side. Unhelpful customer service. Dress now out of stock so I’ll have to arrange for it to be repaired as I want the dress. Not impressed.
Helpful Report
Posted 6 years ago
We apologise if your dress arrived faulty. We have not found an email from yourself so you must have been in contact over the phone. We are sorry if the person you spoke to was not helpful. Please email us with a photo of the fault and we can offer a further discount towards repair costs when we cannot send a replacement.
Posted 6 years ago
Sizes inconsistent. Fed up of having to return almost everything I buy on line. In the shop I have to try on 2 or 3 identical items before I can buy. Shame because I like the items they sell.
Helpful Report
Posted 6 years ago
I ordered size 16 and unfortunately Weird Fish sent a size 14 dress in a poly bag marked size 16. I have returned the size 14 and hope the correct size is sent this time, as I really like the dress. My only concern is that the back zip seems poor quality/difficult to fasten.
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Posted 6 years ago
Usually a brilliant company
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Posted 6 years ago
Very small for size.
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Posted 6 years ago
I've previously always had a good experience with Weird Fish but this time was a let down. I purchased a pair of trousers which were faulty so I returned them for exchange with a description of where the fault was so they could remove the trousers from circulation. The exchange went through without problem except I was sent back the same pair of trousers! I purchased a second pair and then returned the first pair for a refund - what a complete hassle, and it meant i didn't get the trousers for when i initially wanted them. It's not put me off buying from Weird Fish but their systems should have removed these trousers from being sold in the first place and definitely not send them back out.
Helpful Report
Posted 6 years ago
The shorts arrived with no main fixing button on. Have an old pair of weird fish shorts that have lasted me years. Giving them one more chance to deliver non faulty shorts.
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Posted 6 years ago
Your sizes are incredibly small .Your 2XL size was really only a large at the most . Had to exchange it at the Weymouth shop for a 4XL which was the size of a normal XL
Helpful Report
Posted 6 years ago
The fleece looked nice but once l put it on l found that it had no shape and was very big. Sent it straight back for a refund.
Helpful Report
Posted 6 years ago
Lovely colours but a very loose knit, worried it will stretch, so returned.
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Posted 6 years ago
Order next dat delivery on a Sunday am. Thought wrongly that I should have received it by the Tuesday. Rang customer services who couldn't have care less Blamed Royal Mail.
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Posted 6 years ago
Once again I relented to a price reduction and found myself unhappy with the product. WHY CANT WEIRD FISH GET THEIR SIZES RIGHT. The sleeves are farvto long on 5xl sweatshirt
Helpful Report
Posted 6 years ago
I am disappointed in the goods as I feel very strongly hat they do not come up to my expectations in terms of quality. I have bought weird fish in the past that were of very good quality so I was expecting the same.
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Posted 6 years ago
I did not like the Beyonce top as the material was very unpleasant - nylon. I returned the product
Helpful Report
Posted 6 years ago
Weird Fish Ltd is rated 4.8 based on 175,786 reviews