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Weird Fish Ltd Reviews

4.8 Rating 176,300 Reviews
96 %
of reviewers recommend Weird Fish Ltd
4.8
Based on 176,300 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Weird Fish Ltd Reviews

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

Bobbling of leggings appeared disappointed
Helpful Report
Posted 6 hours ago
Quick delivery
Helpful Report
Posted 1 day ago
Crantock Lightweight Showerproof Padded Jacket via Debenhams Lots of frayed edges and loose fibres on the jacket I received. Not sure it will last very long. Expected better quality for the price.
Helpful Report
Posted 3 days ago
Unfortunately I have to write a bad review, firstly one of the items I purchased was the wrong size, although marked on the packaging as large upon removal the item was an extra large. I contacted yourselves and a replacement was sent immediately witch was great but unfortunately you use Everi and they haven't delivered the parcel and having contacted them they promised to contact me yesterday with an update and new delivery date but they did not contact me as promised! I am now forced to give a bad review although the main issue is with your poor choice or courier and I am without the correct size of sweatshirt........
Helpful Report
Posted 3 days ago
Ordered a Newark 1/4 Zip Grid Fleece Size XL. Then a week later told order could not be fulfilled as run out of stock despite being in stock when I placed the order.
Helpful Report
Posted 4 days ago
Coat ok. Lining weird colour and hood too huge.
Helpful Report
Posted 1 week ago
I opted for free delivery to store. Evri, who was the company used, kept ringing me to ask where the store was located, so why couldn't Evri just deliver to me?
Helpful Report
Posted 1 week ago
Quick delivery and loved the swimming costume style, colour and fit - everywhere but the legs where the openings are too wide and gap. This is unusual as I am not a slim 16! I plan to return it, sadly.
Helpful Report
Posted 1 week ago
Received my parcel quite quickly purchased from Debenhams. Unfortunately I had to return it but am still waiting for a refund. It is nearly, two weeks now and not heard anything.
Helpful Report
Posted 3 weeks ago
The dress was of poor quality with an uneven hem and seams
Helpful Report
Posted 3 weeks ago
Recently returned customer having having had various tees for years. Very disappointed in the cut and quality of the two recent purchases. Wide necked and thin material. Doesn't feel like a quality product 😕 won't be ordering again, the fatface tees I ordered were better and have a tall fit option now which WF no longer offer.
Helpful Report
Posted 4 weeks ago
Quality of tee-shirt have gone down since I last ordered. Very thin compared to what I've had before. Quite disappointing as I love the brand. Won't order again if the tees are this quality
Helpful Report
Posted 1 month ago
Ordered 4 lines, despatch confirmed, nothing arrived, told one line OOS, then another. Confirmed two lines would be sent and only one arrived. then had to seek a credit - NOT GOOD
Helpful Report
Posted 1 month ago
Still waiting for a refund not happy
Helpful Report
Posted 1 month ago
Still waiting for a refund not happy
Helpful Report
Posted 1 month ago
Bought 2 tops in my size. Delivery prompt, but 2 items, polo shirt and top varied in the method advised for measurement, result polo shirt 2 inches smaller than size guide, top 3 inches larger than size guide. Returned 27th August by 48 hour post (as delivery) pre paid label. Refund into my bank today 9th September. From my point of view a waste of time and £4 postage paid. The payment was taken within hours of purchase online, refund slow, goods not to size, older and wiser!
Helpful Report
Posted 1 month ago
Not very good customer service
Helpful Report
Posted 1 month ago
I have bought a number of items from Weird Fish over the years and have usually been happy with both the items and the service provided. However on this occasion, things have slipped. I ordered a fleece with a quarter length slip. Instead I received a fleece in the same colour but with a full length zip. I returned the item with a sheet of paper asking for the item to be replaced with the item I had ordered. There wasn't an option in the returns process to request a replacement. It was clear from the item's label that it simply had had the wrong label attached. Instead, I received a refund with no explanation why the item couldn't be replaced with the one I'd ordered. It's put me off ordering a replacement only to be disappointed again.
Helpful Report
Posted 1 month ago
System for returning items is too complicated. A delivery/returns note with return label should be enclosed in your parcels. I do not have a printer.
Helpful Report
Posted 1 month ago
Weird fish is fantastic but please stop using Evri (or at least offer an alternative Weird fish have promptly refunded the 'lost' parcel but lost a sale
Helpful Report
Posted 1 month ago
Weird Fish Ltd is rated 4.8 based on 176,300 reviews