Login
Start Free Trial Are you a business? Click Here

Weird Fish Ltd Reviews

4.8 Rating 175,792 Reviews
96 %
of reviewers recommend Weird Fish Ltd
4.8
Based on 175,792 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Weird Fish Ltd Reviews

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

Ordered a Tshirt, was told.it was dispatched then had an email to say they were processing a refund. I emailed to ask what had happened to the order and ive had no response! Its been over 3 weeks. Such a shame as the Tshirts are lovely but not impressed with the lack of customer service.
Helpful Report
Posted 17 hours ago
My order ws dispatched then returned with no explanation. Customer services v helpful. Did not receive order. Shamecas I shop a lot at weird fish and usually no problems.
Helpful Report
Posted 18 hours ago
Item never arrived
Helpful Report
Posted 20 hours ago
Unfortunately the belt I ordered never arrived. Evri lost it and now it's out of stock. I do wish these companies would use a different carrier. One very disappointed customer
Helpful Report
Posted 3 days ago
I ordered a 1/4 Zip Fleece, having already tried on a medium in a local shop and using the website sizing chart I ordered an XL, it arrived promptly but it was like a tent sleeves 2 inches too long, chest 4 inches too big, in my opinion a 3XL, just to sayisfy myself that I had received a wrongly sized fleece I tried on an XL in my local shop, definitely I had received a wrongly sized fleece, that was just the start nearly 2 weeks on I'm still waiting to return the fleece, not at all happy with the service.
Helpful Report
Posted 3 days ago
Unfortunately I never received my order. I didn’t receive any communication from Weird Fish until I contacted them 11 days later. Poor service.
Helpful Report
Posted 4 days ago
They lost my order, asked for it to be resent, got a refund !!!
Helpful Report
Posted 4 days ago
Haven't received my order yet because not enough postage was paid. !!!
Helpful Report
Posted 5 days ago
Unfortunately my order was never delivered and Weird Fish reimbursed me.
Helpful Report
Posted 5 days ago
On Tuesday 26 August I ordered a Laramie Eco 1/4 Zip Snow Marl Fleece Tango Red in Large. I received an email the same day confirming my order. On Wednesday 27th I received another email confirming despatch, with delivery expected Friday 29th. You took my money on Thursday 28th. I monitored the EVRI app, but the status didn’t change from “expecting delivery from seller”. On Monday 1 September with still no change in status I emailed your customer services. They replied, saying my order was lost in transit, they could not supply a replacement and would issue a refund, which I received later that week. Imagine my surprise to find, whilst I was researching for this review that the exact same item that I ordered and was told you could not resend is in stock - albeit at a higher price. What is going on here? Why couldnt you just send me the item I ordered at the original price. I would really expect this as a gesture of good will because of the hassle and disappointment. This would have been my third order from Wierd Fish. The previous two items were of very good quality. Would I currently recommend you to a colleague or friend. Based on this experience so far - NO! Though you do have a chance to redeem yourselves.
Helpful Report
Posted 5 days ago
I bought a polo shirt which did not fir, I returned it, but I have yet to receive a refund!!!
Helpful Report
Posted 1 week ago
Bought 4 t-shirts in a recent sale. I buy these on the UK High Street, but through the website the size difference was huge in comparison. Unfortunately as I cut off the washing labels I clearly can't return these 4 items. A little over £60 down the toilet. Could not be confident to buy again due to sizing. I assumed these would be same size in large, but they're not even close.
Helpful Report
Posted 1 week ago
odered a polo shirt and was sent a dress niot very good
Helpful Report
Posted 2 weeks ago
I cannot review the item as I was sent something completely wrong. I returned it immediately and eventually managed to get a reply from Debenhams. I still haven't received an acknowledgement or refund
Helpful Report
Posted 2 weeks ago
Not got refund after 10 weeks
Helpful Report
Posted 2 weeks ago
I never received the four tea shirts I paid you for. No delivery because the postman could not read the address on the package. From John McLaughlin.
Helpful Report
Posted 2 weeks ago
I ordered a dress. I received a pair of swim shorts instead. Very disappointing and when I phoned up the person on the phone was abrupt and no apology given!
Helpful Report
Posted 2 weeks ago
I never received the order
Helpful Report
Posted 2 weeks ago
Parcel not received. I havectried to rearrange delivery from parcelforce- no luck as yet.
Helpful Report
Posted 2 weeks ago
I would love to write a review of the item I ordered from Weird Fish Ltd but, unfortunately, the item received was very different from the item ordered. I ordered a size 12 top from you but the item received was an extra-large sweatshirt with a 'Simpsons' design. I therefore returned this item to you and have since ordered and received the correct item from your 'Amazon' shop at the same price. However, I am still awaiting a refund for the original item which I hope you will expedite at your earliest convenience.
Helpful Report
Posted 3 weeks ago
Weird Fish Ltd is rated 4.8 based on 175,792 reviews