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Weird Fish Ltd Reviews

4.8 Rating 175,857 Reviews
96 %
of reviewers recommend Weird Fish Ltd
4.8
Based on 175,857 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Weird Fish Ltd Reviews

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

I'll let you know when it arrives!!
Helpful Report
Posted 8 years ago
I receved a gift card at Christmas, I found it very difficult to exchange it for goods as no outlets would accept it and pure Weird Fish shops are far away that's why I ended up online
Helpful Report
Posted 8 years ago
I used your online size guide it said i was extra large. The macaroni top turned up, the arms sleeves were way to long and so was the length ,nearly down to my knees .Extra large is way more than extra large, more like xxl .I would like to exchange for a smaller size ,but it is out of stock .
Helpful Report
Posted 8 years ago
We are sorry if the size guide did not choose the right size. It is a guideline to assist in buying online and we have found that we have a much lower returns level due to wrong size ordered. We currently have this top in the large or medium so please put this on your form, use your free postage label, and we will try to exchange. If it goes out of stock in the meantime you would be refunded. Alternatively, you can place a new order to grab the stock and return the one you have for a refund.
Posted 8 years ago
The colour of the item that arrived was not as pictured on the site. It was quite different.
Helpful Report
Posted 8 years ago
I have shopped from Weird Fish for many many years, and sadly I feel that over the years the sizes have started to reduce, I have many trusted old T-shirts which are XL, my body shape/size has not changed but to try on an XL is a waste of time. I am quite a stocky guy and XL has always been fine - I now have to order a 4XL if I want a decent fit - I think this has become common practice from retailers where they have changed the body shape/fit. To say I am gutted is an understatement!!
Helpful Report
Posted 8 years ago
Thank you for your feedback. We had to change our sizes back in August 2015 due to negative feedback from customer's. They were saying that our sizes were a lot bigger than the high street it was making it hard to order the right size. We changed our men's chest sizes so that they are closer to the high street. We are sorry if this means a change in size for you. Please also try our 'Fit Finder' which should help you with finding your new size.
Posted 8 years ago
Yes, my item was in the sale. I've bought lots of things from the sale section and never had an issue. This time, I bought two jumpers, one blue and one cream but the same style. The blue one is immaculate, so I'd rate that five stars, but the cream one at the back is poor - you can see the knot where the yarn had to be joined and there is a pull next to it. In my opinion, it's not even good enough for a second quality jumper, earning 0 stars. The ordering process is always easy, the items arrive quickly and well packaged, it I'm rather disappointed in the cream coloured jumper, despite its sale price!
Helpful Report
Posted 8 years ago
We are sorry if your one jumper had a small knot in the fabric. Whether items are in the sale or full price it is the same stock. Please use your free postage label to return this for an exchange or full refund. We advise getting a receipt of postage which is also free of charge.
Posted 8 years ago
The card ticket label said small but the actual size label (in the shirt) said medium! Very helpful staff on the phone fixed up for a replacement. Cheers Terry Smith
Helpful Report
Posted 8 years ago
Poor quality and fit.
Helpful Report
Posted 8 years ago
Your sizes seem to have changed, I used to have large and have done for many years of buying your clothes, but now I have to keep sending items back and having extra large which is not what I expect from your quality products.
Helpful Report
Posted 8 years ago
Thank you for your feedback. We did change our sizes back in 2015 due to customer feedback saying our clothing was larger than the high street and it made it difficult to choose a size. We came in line with the high street sizes and reduced our sizes. Some customer's as a result have needed to go up one size. Please refer to our size guide online for our current chest sizes.
Posted 8 years ago
Although the items arrived fairly quickly, I found the two products of poor quality and certainly not worth their price . I am in the process of sending both items back for a full refund . Regards Peter Reed .
Helpful Report
Posted 8 years ago
Was very dissatisfied with the service as my parcel was delivered to the wrong address luckily it was delivered to an honest person who delivered it to the right address but late for a birthday gift
Helpful Report
Posted 8 years ago
We are sorry that Royal Mail did not deliver the parcel to the address on the delivery label. As soon as we were contacted by yourself we raised an investigation to find out where your parcel had been delivered. The matter has been reported and we are very glad that you have now received your parcel safely.
Posted 8 years ago
Sizing all wrong 😠
Helpful Report
Posted 8 years ago
Poor quality material, size issues
Helpful Report
Posted 8 years ago
Quality of materials poor, big variation in size
Helpful Report
Posted 8 years ago
Clothes not true to size
Helpful Report
Posted 8 years ago
Parcel still not received
Helpful Report
Posted 8 years ago
For an xl garment it was to big not impressed at all
Helpful Report
Posted 8 years ago
this is a lovely top .but I cannot understand how the sleeves can be very long on this top,i have never experienced this before, so dissappointed I had to send this back
Helpful Report
Posted 8 years ago
I ordered my size of 12 in both garments but the t-shirt was so too big ... more like a size 16. I took it to a Weird Fish outlet & they have no exchange we also tied 2 others in our area.it turns me off ordering online with you ever again!
Helpful Report
Posted 8 years ago
Very disappointed in sizing. One item measured 50" across chest - just too big for a size 10. The neck on the other item was too big.
Helpful Report
Posted 8 years ago
Weird Fish Ltd is rated 4.8 based on 175,857 reviews