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Weird Fish Ltd Reviews

4.8 Rating 175,786 Reviews
96 %
of reviewers recommend Weird Fish Ltd
4.8
Based on 175,786 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Weird Fish Ltd Reviews

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

Nice,dress but far too big. Size 10 like a,14/16.had to send back
Helpful Report
Posted 6 years ago
Sadly disappointed with this purchase. I love the Macaroni tops but this one was faulty with shaping different down one side. Returned item.
Helpful Report
Posted 6 years ago
I have recently collected my order from the Post Office and on opening the package, I was very disappointed to find this item roughly folded up and in an unsealed plastic bag. On taking the top from the bag I found it had not been folded properly and the front neck edge was stained with makeup. Due to this I have not even tried the top on and have packaged it up to return to you tomorrow. I was very surprised to receive this top in this condition as I have always received excellent service from your shops.
Helpful Report
Posted 6 years ago
What's happened to your sizes? I've always bought 4XL but latest buy is a bit to small to button up, and I've lost weight recently!
Helpful Report
Posted 6 years ago
Retuned. Not a good fit.
Helpful Report
Posted 6 years ago
I absolutely love the scarf I bought from weird fish, it’s soft and the colour is vibrant with flowers however the ordering process was very poor I’d paid to have next day delivery and I didn’t receive it next day I also couldn’t track and trace my parcel, I was assured it was coming that day by Royal Mail when I rang customer service but it didn’t arrive I then rang again the following day and asked if they could find out where my parcel was for me, I explained the tracking wasn’t working at my end, I asked for my delivery charge back as it hadn’t arrived when it was promised. The first time I rang I didn’t think the lady was very happy with the fact I’d rung asking where my parcel was but the second time I spoke to a lady and she seemed more interested in what I was asking for and she helped me to look for my parcel and explained my order would be with me that day she apologised that it hadn’t arrived when it should have and said she would refund my delivery.
Helpful Report
Posted 6 years ago
Bought with promotional code for money off. Item faulty but couldn't buy replacement using same code. Unfair.
Helpful Report
Posted 6 years ago
Very disappointed with the fabric and fit of this garment. It hung badly and was very creased from the packaging, which even after hanging overnight had not smoothed out, which doesn't bode well for taking it on holidays. Returned.
Helpful Report
Posted 6 years ago
Too slow dealing with refunds & exchanges.
Helpful Report
Posted 6 years ago
The website price was £5 higher than advertised in the promotional email and my email to customer services wasn't even acknowledged. Bad organisation and poor customer service. A shame really as I like the products...
Helpful Report
Posted 6 years ago
Customer Service/Care is unhelpful, unfriendly and uninterested. It felt like I was a nuisance and why was I asking questions. My daughter also called and received the same response. Good value clothing but could be a little more fitted.
Helpful Report
Posted 6 years ago
Received quickly but fitting guide on website was a long way off what I needed
Helpful Report
Posted 6 years ago
I have not yet got my order ! So I cannot comment. This has taken a long time ... Could someone please ensure all is OK with the order as these are gifts. Please do send an email to confirm where my order is . Many thanks and best wishes
Helpful Report
Posted 6 years ago
Delivery was fine, but garment not the size I would have expected the 10 to be, not a good fit
Helpful Report
Posted 6 years ago
not the service , just the product . i had to return , at least two sizes difference from the advertised product , won,t use again.
Helpful Report
Posted 6 years ago
No complaints about their products, which are of a very high standard. Their Customer Service is appalling. Having admitted that the photos of mens Jeans are incorrect they completely ignored my request for a refund of postage or even a discount on my next purchase by way of apology. Their "Fit Finder" is also not fit for purpose. Recommended I order "Large" Tee Shirts which were absolutely HUGE when I tried them on. Their sizes are always on the generous side so I should have trusted my own judgement and ordered "Medium" I have sent the "Large" ones back (Over 13 Euros Post from Spain) and ordered the correct size "Medium"
Helpful Report
Posted 6 years ago
Ordered a pair of chinos size 32*32 and received a pair of chinos sized 34*30 although they were labelled 32*32. Very poor QC!
Helpful Report
Posted 6 years ago
Sent the wrong item - very disappointing.
Helpful Report
Posted 6 years ago
Quality not as good as previously purchased and he's normally a large and the medium was too big ! I have returned item
Helpful Report
Posted 6 years ago
I ordered the wrong size online. I phoned to cancel, which was no problem , but was told the right size was no longer available. So I went back online and ordered the right size! It arrived as requested and is still available on the website now, 10 days later
Helpful Report
Posted 6 years ago
Weird Fish Ltd is rated 4.8 based on 175,786 reviews