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Weird Fish Ltd Reviews

4.8 Rating 176,531 Reviews
96 %
of reviewers recommend Weird Fish Ltd
4.8
Based on 176,531 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Weird Fish Ltd Reviews

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

Still waiting for refund for items that they received on 19th June.
Helpful Report
Posted 2 years ago
Still have not received purchase
Helpful Report
Posted 2 years ago
Placed an order which apparently got last. Was offered a replacement item as one of the original ones in stock. Still nothing received 3 weeks later and still awaiting a refund.
Helpful Report
Posted 2 years ago
I have only given 1 star, this is because of the length of time it took to get a refund and that was after I rang up about it . This isn't the first time I have had to chase a refund . Someone needs to look at the refund / returns process it is poor !
Helpful Report
Posted 2 years ago
Still waiting for refund!!
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Posted 2 years ago
Nothing arrived after four weeks .Got a refund.
Helpful Report
Posted 2 years ago
Would not use this company again. No proper communication with the company when sorting out issues
Helpful Report
Posted 2 years ago
I had to return a item And I am still waiting for refund 3weeks later.
Helpful Report
Posted 2 years ago
I’ve returned a dress, had confirmation it was delivered over 2 weeks ago and still not received a refund
Helpful Report
Posted 2 years ago
The hat was not received. It was supposed to be delivered by Evri but did not arrive as the community centre was closed when they said that they had delivered it
Helpful Report
Posted 2 years ago
Had to send trousers back as too big and as yet no refund!
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Posted 2 years ago
Wanted a woven skirt. This is a great skirt for hot days -although being only 5’ 1, I have to shorten it. But that is not difficult to do. It has an easily adjustable waist. Overall happy with my purchase.,
Helpful Report
Posted 2 years ago
I can't review the clothes since I have not received them
Helpful Report
Posted 2 years ago
Unfortunately I had to Pax 11 Euro extra for customs
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Posted 2 years ago
I bought to shirts the sane size 1 was alot bigger than the other , and they shrunk in the wash
Helpful Report
Posted 2 years ago
Ordered a couple of really smart polo shirts which were delivered quickly. Unfortunately, I chose the wrong size after incorrectly assuming they would be comparable to the sizing of one of its competitors. Therefore I had to instigate a refund process. All good so far but this is where my experience with Weird Fish went wrong. I had to contact customer service twice to chase the refund. It was on the second contact that I was informed that the refund had already been processed. However, this was not true and it became clear that the refund was only processed whilst the second contact was taking place. Not sure whether it is company policy to wait to be chased on multiple occasions before processing refunds but, either way, I do not appreciate being misled.
Helpful Report
Posted 2 years ago
Really disappointed for the first time ever I have had a problem with ordering from Weird Fish. I ordered two pairs of size 16 summer trousers. One size 16 and a size 14 turned up. I followed the instructions in the packaging for a return. Ten days after Weird Fish received the returned item and three weeks after the original order I have heard nothing.
Helpful Report
Posted 2 years ago
The cardigan in purchase I took on holiday. I had never worn it when I took it out of the case one of the sleeves seem had come open by about 3 inches to the cuff. Very disappointed at the quality.
Helpful Report
Posted 2 years ago
Trying to request a refund was a nightmare abd I had to send several e mails explaining what I needed. I had replies from different employees of your company who had not read my e mail correctly so their replies were useless to me. They had no interest in providing customer service at all. I won’t ever shop with your company again
Helpful Report
Posted 2 years ago
I have already done a review, cant say alot as item never arrived, and customer service was terrible I will not be ordering from weird fish again, you ask me further questions like was it delivered on time.....I have NEVER received the item, this is the second time I have done thus review
Helpful Report
Posted 2 years ago
Weird Fish Ltd is rated 4.8 based on 176,531 reviews