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Weird Fish Ltd Reviews

4.8 Rating 150,783 Reviews
96 %
of reviewers recommend Weird Fish Ltd
Company Reviews Product Reviews Metrics Info
4.8
Based on 150,783 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Weird Fish Ltd Reviews

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court
Severn Drive
Tewkesbury Business Park

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
M Smith
Verified Buyer
“Very happy with y tops I bought all have fitted well and are excellent quality. The bag I bought was the opposite, it was falling apart after 6 days”
Helpful Report
Posted 1 week ago
Clare Eveleigh
Verified Buyer
“I don't think I have received my refund for the clothes I sent back last month. Please can someone follow this up? Thanks”
Helpful Report
Posted 2 weeks ago
Lindsey Letts
Verified Buyer
“I'm still waiting on a pretty hefty refund on a return that reached you on 28/4/22. Otherwise the clothes I ordered arrived really quickly and in excellent condition.”
Helpful Report
Posted 2 weeks ago
Richard Boardman
Verified Buyer
“Still waiting for refund”
Helpful Report
Posted 2 weeks ago
Margaret Sidebotham
Verified Buyer
“Wrong item received”
Helpful Report
Posted 2 weeks ago
Alexander Archibald
Verified Buyer
“Quality not brilliant.”
Helpful Report
Posted 2 weeks ago
Ian Dobson
Verified Buyer
“Very slow with refunds when items returned 😠”
Helpful Report
Posted 2 weeks ago
Christine Elson
Verified Buyer
“Poor fit & didn’t suit me so I returned it.”
Helpful Report
Posted 2 weeks ago
Darren Goode
Verified Buyer
“After buying three 5xl tops from you I decided to purchase two more 5xl long tops which came as 5xl but were 1 3/4 inch narrower round the chest. Very disappointed Darren Goode”
Helpful Report
Posted 2 weeks ago
Gail Head
Verified Buyer
“Very good company to deal with have never had any problems with them 👌”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
“Prompt delivery, unfortunately top was not suitable.”
Helpful Report
Posted 2 weeks ago
Pauline Griffiths
Verified Buyer
“I did feel a bit let down as item I had ordered was mis-noted and, therefore, not delivered and listed as unavailable. The unavailability was clearly marked on the catalogue and NOT ordered by me. The item I had ordered was not marked as unavailable. All very confusing.”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
“The initial parcel was lost en route, and by the time Weird Fish grasped that I wanted a replacement order, not a refund (including one email they didn't reply to until I chased it up), most of the items I had ordered were out of stock. Additionally, when I returned one of the items I did eventually receive, they did not process the refund until I again chased them up. Some nice items, but not worth the amount of faff / stress chasing them up.”
Helpful Report
Posted 3 weeks ago
Geraldine Staff
Verified Buyer
“Product was nice but too big for me. Returned and it took ages to get a refund and I had to chase for it twice. I had intended buying a smaller size once I was refunded but as it took so long to get my money back it put me off rebuking. I liked the sustainability connection to the brand but they need to improve the refund process to get a higher mark overall. Such a shame but customer service and processes are as important as the product. Responses from customer service are scripted uninformative and uncaring. Shame as I was excited about the brand potentials but they've lost my business but am sure others who don't experience the return process rave about the brand.”
Helpful Report
Posted 3 weeks ago
Dulcie Sanders
Verified Buyer
“loved the dress but too short”
Helpful Report
Posted 3 weeks ago
Pauline Thompson
Verified Buyer
“I would love to write a good review as my items were delivered promptly. I returned them straight away as they were too big, and though I realise there have been 2 bank holidays, I have still not received my refund after 17 days.”
Helpful Report
Posted 4 weeks ago
Julia Strudwick
Verified Buyer
“Range of clothes not as good as it used to be. Not true sizing. Returns by Royal Mail not acknowledged upon receipt. Very slow refund & not advised how long this should take.”
Helpful Report
Posted 4 weeks ago
Natasha Vale
Verified Buyer
“I purchased the mens waffle flip flops and when they arrived they were totally the wrong colour to what is advertised on the picture. Still a great product but a little disappointed. I didn't get chance to contact customer service about the error as we were travelling to Portugal the day after so needed them.”
Helpful Report
Posted 1 month ago
Tina Spink
Verified Buyer
“Keen to take money before fulfilling order even when items not in stock!! Not in so much hurry to refund you”
Helpful Report
Posted 1 month ago
Amanda Gresty
Verified Buyer
“The sizing is smaller than last years jumpsuits that I bought? Tighter under arms and shorter in the body, wasn’t too keen on the muddy mustard colour do returned”
Helpful Report
Posted 1 month ago
Weird Fish Ltd is rated 4.76 based on 150,783 reviews
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