Weird Fish Ltd Reviews

4.8 Rating 173,410 Reviews

96 %

of reviewers recommend Weird Fish Ltd

4.8

Based on 173,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

Weird Fish Ltd 5 star review on 23rd April 2025

219

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered two jumpers, only one was received, no reason or apology was given until I emailed inquiring where the rest of my order was. Not very good customer service.”

Helpful Report

Posted 3 years ago

“My last order was sent to someone else instead of me and I received someone else's items. When I emailed the company to inform them, they said thanks, please return the items for the other person and we will give your your money back as the items are not longer available! But surely my items would also be returned so they could of supplied them? One of the items was a gift so not happy as I had to rush to find a emplacement!”

Helpful Report

Posted 3 years ago

“Items arrived late or not at all. Items missing and packaging of items all screwed up , holes and bags split, it was like I’d been to a jumble sale where all the clothing is screwed up! I took photos for evidence and sent them to wierd fish and I didn’t even get an apology. They promised me a code to get 30% off, this did NOT work . I wrote to them again and told them and they didn’t respond. One item was soiled, customer service said to just wash it !!… unbelievable!!.. I am going to write to trading standards as I’ve had 2 very bad experiences now and no apology or compensation, no acknowledgement of my complaint even with photos of evidence. I have spent about a thousand pounds with wierd fish and I expect better standards and customer service.”

Helpful Report

Posted 3 years ago

“I was very disappointed with Weird Fish. I received someone elses order so tried ringing several times to report this. I then emailed but still haven't received a reply (2 weeks later) I eventually got through on the phone and was asked to take the wrong order to the post office. My order, presumably, had gone to the wrong address but I was told the clothes I'd ordered were now out of stock. I have received a refund but with no apology and now I'm asked to give a review!”

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Posted 3 years ago

“No products received after 2 weeks”

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Posted 3 years ago

“Quality of items very inferior and poorly sized/shaped to what I have bought before from Weird Fish”

Helpful Report

Posted 3 years ago

“Disappointing. Lots of faults in Zip Sierra jumper. Had to send it back,”

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Posted 3 years ago

“You sent a invoice for the item I bought but sent a xxl blue jumper. Now I don’t have the right item. What review do you want.”

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Posted 3 years ago

“I did not receive my order very disappointed”

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Posted 3 years ago

“Took ages for the clothes to arrive and it’s taking even longer to get a refund. Can’t get to speak to anyone.”

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Posted 3 years ago

“As a first time Purchaser from Weirdfish, I am very disappointed on the quality of the Nikko Eco mitterns I ordered after one wear ( approx 1 hour),the lining has come away and the wool is unraveling. I sent an email with photos to Customer Services and one month later have still not heard anything. Will not recommend or purchase from them in the future.”

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Posted 3 years ago

“The colour of the item I received was nothing like the colour potrayed on their website. Despite 2 emails they have failed to respond. Very poor service in my opinion.”

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Posted 3 years ago

“First of all, it took a long time for the items to arrive. Then there was no option on the form to exchange the items, so I had to return them both. It then took a long time to get a refund. I will therefore not be buying from this company again.”

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Posted 3 years ago

“I have returned an item before Christmas but we are still awaiting the refund. Not good.”

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Posted 3 years ago

“didn't arrive; impossible to get hold of customer service -”

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Posted 3 years ago

“I'm still waiting for it...”

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Posted 3 years ago

“Weird Fish sent completely the wrong items - likely this was a packaging error. I returned them with an explanation nearly a month ago. I had no reply to my online query and there has been no reply when I have phoned. I am £70 out of pocket and am still waiting to find out what is happening. Even with COVID and Christmas this is poor service”

Helpful Report

Posted 3 years ago

“It’s in the post to go back to you. The colour was nothing like the picture. It looked turquoise but it was bottle green when it arrived?”

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Posted 3 years ago

“Very unimpressed. Ordered an item for my nephew for Christmas, that was sent straight to his address. When my sister opened the package it has someone else's order inside. She immediately contacted Weird Fish and has NEVER received a response. I will never be using Weird Fish ever again.”

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Posted 3 years ago

“Package left in electric meter cupboard. Not advised. Very stressful as bought as gift”

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Posted 3 years ago

Weird Fish Ltd is rated 4.8 based on 173,410 reviews