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Weird Fish Ltd Reviews

4.8 Rating 173,473 Reviews
96 %
of reviewers recommend Weird Fish Ltd
4.8
Based on 173,473 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Weird Fish Ltd Reviews

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

The fleece purchased was thinner than expected but was in a sale, so accepted
Helpful Report
Posted 2 years ago
Love Weird Fish clothing but often find sizing is very random, I ordered items having used the ‘Find you size’ option however when items arrived they we huge. Customer service is good,items returned for free & refund has been received. If items were longer in the body & chest sizes made as described this would be a great brand for us.
Helpful Report
Posted 2 years ago
Good quality and robust but the strap that fits around the card section is too long, so I find it's not secure and my cards fall out. A bit disappointed.
Helpful Report
Posted 2 years ago
I have known the WeirdFish brand for over 15 years. I love the quality and interesting design. I always tried to buy something new, if the opportunity arose. But over the past few months, I have encountered the fact that two of my orders to Germany in November and December were not delivered and were returned to the sender. Someone was left without Christmas gifts(( I do not know what is the reason and whose fault it is. But both times, the customer service automatically made a refund, expressed regret and did not attempt to find out the reasons for what happened. My last question, "Does it make sense to forget the great brand?" went unanswered. Sincerely, still your fan Andrey Fidrovskiy
Helpful Report
Posted 2 years ago
Super quality clothes, which are very comfortable and wearable. I have ordered alot in the past, but sadly since Brexit (I live in France) I now have to pay import duties on goods from the UK, which makes it no longer economically viable for me. Shame, as I love Weird Fish clothes.
Helpful Report
Posted 2 years ago
I placed an order for 2 jumpers, only 1 arrived with nothing regarding the other jumper. Waited and waited for the other to arrive to then after a week to be told you had no stock even though when placing the order it said available stock! Good job I ordered an alternative jumper as a member of family would not have got their Christmas present. Not very good customer service!
Helpful Report
Posted 2 years ago
Ordered two Errill Eco 1/4 Zip Textured Fleece. Very happy with the quality of the garments with a minor personal niggle being the elasticated wrist is a tiny bit too tight. My main complaint is that one of the garments sent to me was a full zip version but in 1/4 zip packaging. I returned the item with a note requesting a replacement but with no explanation I was just issued a refund. I really wanted these as a Christmas and birthday present so was disappointed not to get a replacement. I received the package quicker than expected which was great. Would have given 5 stars as the garments are great but for the poor communication, disappointment and customer service I'm afraid it has to be 3 as ultimately I am one top short.
Helpful Report
Posted 2 years ago
The items arrived and are lovely quality. Unfortunately 2 items were too big. I have sent them back but still waiting for my refund!
Helpful Report
Posted 2 years ago
I had to get it from the evri drop. as my flat was not on your listing no 48a
Helpful Report
Posted 2 years ago
The order was processed quickly Shame about the Courier items never arrived and they were Christmas gifts Dissatisfied
Helpful Report
Posted 2 years ago
Weird fish service is fine and hubbie loves the products .I ordered a new top for xmas and it was sent by Evri .never arrived and still to this day not appeared .A refund was very quickly issued and a request should it arrive to return with returns label enclosed. Glad this wasn't a childs present as could have been a big deal .i have not recieved 5 parcels sent by different companies all with evri . I now make a point of checking who the courier is and won't buy from them if it's evri
Helpful Report
Posted 2 years ago
Returned item, not received refund yet
Helpful Report
Posted 2 years ago
Ordered quite bit of stuff was never delivered but did get my money back did ask for replacements but had money back instead don’t know why? Need to use another delivery company just my opinion
Helpful Report
Posted 2 years ago
My first experience of Weird Fish was a fleece top. It was too small and I didn't like the quality of the fabric, so I returned it.
Helpful Report
Posted 2 years ago
After following the online size chart things still did not fit (normally size 12/14) had to send back size 16 for 18 and still a bit tight but gave up.
Helpful Report
Posted 2 years ago
Hubby loved the jumper. Good fit and quality. Service isn’t so great unfortunately.
Helpful Report
Posted 2 years ago
Product ok but delivery company (EVRI) was terrible. Didn't get great support when raised.
Helpful Report
Posted 2 years ago
Very disappointed that I ordered a size 14 ( Georgina Eco Textured Fleece) it came in a 14 pack yet the jumper was a size 10. I returned it but was told that there were no more size 14 or 16. I had also ordered an ordinary fleece because it was a special offer to order 2 . I was happy with that but disappointed that the one I really wanted and ordered wasn't available and the whole pack was at an affordable, much reduced price. Of course that offer is no longer available.
Helpful Report
Posted 2 years ago
Hi. I would have really liked getting my order but it didn't arrive. However a refund was processed very quickly, so happy with that at least.
Helpful Report
Posted 2 years ago
I ordered a gift voucher for a relative for Christmas to be sent via email and they didn't receive the email. I had to contact customer services for them to send the voucher.
Helpful Report
Posted 2 years ago
Weird Fish Ltd is rated 4.8 based on 173,473 reviews