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Weird Fish Ltd Reviews

4.8 Rating 175,743 Reviews
96 %
of reviewers recommend Weird Fish Ltd
4.8
Based on 175,743 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Weird Fish Ltd Reviews

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

Ordered 3 tops, 2 arrived correct size 2XL, 1 arrived 5XL. Returned 5XL requesting replacement 2XL over a week ago - have not had replacement or communication.
Helpful Report
Posted 3 years ago
Very long delivery process too long and paid delivery fee
Helpful Report
Posted 3 years ago
The items I ordered were delivered quickly, it the sizing comes up probably one size larger than most of the other companies I buy from. Not a problem, the returns process looked efficient, there was a label and a form in the shipping bag. But now it’s been several weeks since I returned some of the items I ordered and I’ve not heard anything from Weird Fish, despite the carrier tracking showing the package was delivered. I emailed over a week ago and received a reply saying I’d hear from a representative within one day, but no communication. I’ve been involved in retail / e-commerce logistics from more years that I care to mention so I understand pain that returns bring with them. When I placed my initial order, my first with Weird Fish, I received a lovely note from the CEO telling me how important I was as a customer, but it seems that’s not the case now I returned some items.
Helpful Report
Posted 3 years ago
Sizing is very difficult and not consistent
Helpful Report
Posted 3 years ago
first time for me to order from this company,unfortunately the jacket I received was unsuitable, I returned it on 6/08/22 but have still not received a refund.
Helpful Report
Posted 3 years ago
I recently purchased a dress order number 2797498 unfortunately the dress didn’t fit me. I posted the item back to you with proof of posting and have heard nothing further from you. I had hoped that I would have been refunded by this time as it is more than 3 weeks since I sent the dress back to you. email ellenjane47@hotmail.com. Tel 01603 620813. Mob 07887560147 I would appreciate some sort of explanation from you
Helpful Report
Posted 3 years ago
Material flimsier than I thought it would be. The bag, once filled with beach towels etc does not stand up when put on floor. It was annoying, as it kept falling to one side, when putting the bag down. Good size though and looks nice.
Helpful Report
Posted 3 years ago
Wrong size sent. Requested 10. Invoice with skirt said 10 but was sent size 20. Not sure yet if money been returned.
Helpful Report
Posted 3 years ago
Sent back parcel 8/8/2022 but not received refund
Helpful Report
Posted 3 years ago
I made a return almost 2 weeks ago now and have still had no confirmation or refund. Not very happy at the moment. All the items kept are extremely good but efficient returns has to be an important part of the service.
Helpful Report
Posted 3 years ago
Returned dress 4 weeks ago but still no refund...............???
Helpful Report
Posted 3 years ago
Shorts and t-shirts have been good but need washing first if you have sensitive skin as they give you rashes. I returned a few items that didn’t fit. Royal Mail tracking confirmed they had been delivered but no money returned to me after 2 weeks - yet Weird Fish expect to be paid on order! Presumably a company with cash flow problems dressed up as ts&cs!
Helpful Report
Posted 3 years ago
In the past I've always purchased my Weird Fish clothing from high street retailers! this meaning that I always try garments on before purchase. I have joined Weird Fish online purchasing a Large macaroni..when I tried it on although labeled large was definitely Small size. I ordered an extra large expecting it to fit but actually buried me. While reading other people's thought's regarding sizing the indication is order the bigger size with more chance of it fitting. Regards David Graham
Helpful Report
Posted 3 years ago
Nice quality and price but the fit is a bit long, and the sleeves are a bit long
Helpful Report
Posted 3 years ago
Prompt delivery and good discounts but won't buy any more from you as the armlengths on fleeces are too long when ordering small, also the longe pants I ordered, small again would have fitted an orangutan, get sizing right and I'll buy from them again
Helpful Report
Posted 3 years ago
Service was good and quick. I think a thinner material is being used. If they wear like old ones I own will buy again. Ps got first one about ten years ago and passed onto new pup to sleep on.
Helpful Report
Posted 3 years ago
Ordered a waterproof jacket in the sale. Lovely colour and great quality. However, it was way too big! It was supposed to be a 10 . I normally wear a 12 but noticed other reviews saying it came up big so ordered a smaller size. It was huge! And the sleeves were so long. There is definately an issue with the sizing of this jacket . Have sent it back.
Helpful Report
Posted 3 years ago
I had to return my items. Nothing wrong with them just did not fit me well. But I am still waiting for a refund over two weeks after I posted them. I hope it’s solved soon.
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Posted 3 years ago
I find your sizes very variable.
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Posted 3 years ago
The service was good but sadly the product was not….had the strangest smell could not possibly give as a gift
Helpful Report
Posted 3 years ago
Weird Fish Ltd is rated 4.8 based on 175,743 reviews