I received my order fairly prompt, however, One of the items was missing. I left an email and no one got back to me. I called Weird Fish before 5pm on the day of delivery but after the 3rd time of being disconnected, I gave up. I called a few days later (waiting for an email reply) and spoke to someone who was going to contact the warehouse - she never called back like I was told. I phoned up the following day and spoke to another adviser who said there was no notes or messages left against my account . This second adviser said she would just resend the missing item (as human error does occur), and the item was still in stock (Hurrah!) But that has not come yet either, overall, VERY disappointed,