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Weird Fish Ltd Reviews

4.8 Rating 166,033 Reviews

96 %

of reviewers recommend Weird Fish Ltd

Company Reviews

Product Reviews

4.8

Based on 166,033 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

Weird Fish Ltd 5 star review on 9th April 2024

Weird Fish Ltd 5 star review on 1st April 2024

Weird Fish Ltd 5 star review on 1st April 2024

Weird Fish Ltd 5 star review on 27th March 2024

Weird Fish Ltd 5 star review on 4th March 2024

Weird Fish Ltd 5 star review on 27th February 2024

Weird Fish Ltd 5 star review on 21st February 2024

145

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would be grateful for my refund !”

Posted 5 months ago

“Regret I had to return the item as it didn’t fit properly”

Posted 5 months ago

“I am only filling this in as this is the second or third time I have been asked this question. I ordered some trousers. Got notification of delivery and then re-routed to my local store for collection. Never heard again and 2 weeks later called yourselves to find that instead of being re-routed it was sent back to sender. I was offered the chance to re-order or have a full refund. I took the latter which arrived promptly.”

Posted 5 months ago

“Sleeves too narrow. I’m waiting for my refund.”

Posted 6 months ago

“I ordered items weeks and I returned them the following two days later and I am still waiting for my returns to be refund to my account”

Posted 6 months ago

“Delivery info perfect. The quality of the macaroni fleece does not seem as good as my previous ones from weird fish, which are now 2 years old and still going strong. Time will tell.”

Posted 6 months ago

“Didn’t like the dress - looked not as good as the photo. Sent it back and got my refund after I chased it up”

Posted 6 months ago

“The jumper arrived with a fault, I called as soon as it arrived, I wasn’t massively impressed by the response of the person at customer services who basically suggested that I try to poke the ‘click’ through and just accept it or just pointed me to the website. In my view she could have said well send a replacement with a pre paid envelope- it wasn’t my fault. She simply suggested I try to re buy the item (if it was in stock- she couldn’t check for me) overall not very impressive service”

Posted 6 months ago

“Unfortunately I had to return an item but found the return procedure very difficult”

Posted 6 months ago

“Dress arrived and when unpacked to wear noticed a hole on front where hem had been stitched. Have returned dress awaiting a replacement”

Posted 6 months ago

“Unfortunately I can't give 5 stars. I've had a refund but it's not for the full amount. Even though all items were returned at the same time.”

Posted 6 months ago

“I like the style and fabrics of your clothes, delivery is prompt, however sizing of your trousers is completely inconsistent. I'm usually a size 10, but in 10 the Salena trousers were far too wide, size 8 fits perfectly. However this doesn't apply to other styles of trousers which is rather irritating, so that I either have to order trousers in future in both sizes or take pot luck and end up returning items whatever option I decide on. The other very annoying thing and the reason for only 3 stars is the length of time it takes for returned goods to be credited. I returned 2 pairs of trousers on 21st September and they are still showing as 'waiting' in my account.”

Posted 6 months ago

“The pattern and style was lovely but the fit was not what I expected. I returned the two dresses immediately but I am still waiting for a refund nearly two weeks later”

Posted 6 months ago

“I like my fleece but surprised to find pockets not sewn in, but flapping around loose and tied by a piece of ribbon that I garrotte myself with when I put it on. Not great.”

Posted 6 months ago

“Item arrived damaged! Didn’t have time to return item as I was going away but let weird fish know just so they were aware but they didn’t believe us and implied we were just wanting some money back!!! Quite insulting as you can imagine won’t be shopping from them again!”

Posted 6 months ago

“I like some of the clothes, although I tend to buy from sales as I find prices too high for me, but I am not happy with the website or dispatch procedures. Three times now I have ordered items which do not turn up. Other items from the order arrive, but I am left waiting for days after this before being told they are not available. If I have ordered two items and paid postage and one of them has not arrived, this means the other item has cost more, including the postage, than I was expecting. Also, I have been disappointed yet again. Please sort this out.”

Posted 6 months ago

“Very good quality t-shirts however it is a little pot luck with sizing….previously ordered medium, one fit one was a little tight so ordered a size up this time and they are considerably bigger but all the same! Possibly previous order was just a one off, will have to try medium again. If review was just on quality it would be top marks.”

Posted 7 months ago

“Quality and style of the items I ordered were great but the sizes were way off - much too big for me so i had to return the items.”

Posted 7 months ago

“Always found Weird Fish a grt company to order from , that was until my last order when the dress was too big for ne. I tried three times to return the item however the scan code sent to me for returning the item wld not scan on the post office device. So I have ended up with a dress that is not any use to me!!!”

Posted 7 months ago

“I love my new purse. Lovely pattern and good quality however the label has come off the front already leaving a few holes where it has come off. Doesn’t affect the use but as I’ve not used it much it is a bit disappointing.”

Posted 7 months ago

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Weird Fish Ltd is rated 4.8 based on 166,033 reviews