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Weird Fish Ltd Reviews

4.8 Rating 166,134 Reviews

96 %

of reviewers recommend Weird Fish Ltd

Company Reviews

Product Reviews

4.8

Based on 166,134 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Weird Fish Ltd:

Our relaxed and easy-going clothes are designed to give you that forever weekend feeling.

Based in the heart of the rolling Cotswold hills our company believes in affordable, well-made and distinctive clothes that instantly become feel-good favourites.

Visit Website

Phone:

01242539535

Email:

retail@weirdfish.co.uk

Location:

Unit 15 Miller Court Severn Drive Tewkesbury Business Park
Tewkesbury
GL20 8DN

Weird Fish Ltd 5 star review on 9th April 2024

Weird Fish Ltd 5 star review on 1st April 2024

Weird Fish Ltd 5 star review on 1st April 2024

Weird Fish Ltd 5 star review on 27th March 2024

Weird Fish Ltd 5 star review on 4th March 2024

Weird Fish Ltd 5 star review on 27th February 2024

Weird Fish Ltd 5 star review on 21st February 2024

145

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor customer service. Surly and unhelpful. New customer. Won't shop here again”

Posted 2 months ago

“Still await refurnd of returned item. Collection date: Friday, 09 February 2024 estimated between 11:04 - 13:04 Collection reference: CC-W307-061854078”

Posted 2 months ago

“Out of only 2 orders ever placed with Weird Fish, they have both had items cancelled. I understand stock levels can sometimes take time to update but if this is the case then surely Weird Fish could have the courtesy to email me and say that this item has been cancelled, but oh no that would be the polite and best customer service and Weird Fish obviously can't be bothered with that. I did order one other item but otherwise I would have paid P&P for absolutely nothing and because WF don't treat their customers courteously but expect them to guess they have cancelled an item/s and be glued to their WF I wouldn't have known. As it is, they didn't bother emailing order confirmation and the only evidence I had was from my payment provider and having to take time to log in. Unfortunately my son, who is autistic, loves WF clothing and stupidly after having said after the 1st time I wouldn't shop with them again when this happened, I did and disappointed all over again by their attitude to customers!!!”

Posted 2 months ago

“I recieved my parcel and the next day returned one item and another item that was in my purchases that i had not ordered.. I took those items in one parcel to the post office and have the reciept of postage. This was 5th Feb 2024. I am still waiting for my refund. I have not had any correspondance to say WF has received it. Thus only a low star.”

Posted 2 months ago

“The jumpsuit I ordered online from Weird Fish arrived quickly but had a broken zip. This obviously had been sent back by another purchaser and not been checked before it was sent to me. I was not impressed.”

Posted 2 months ago

“wore my jumper 3 times it' rubbed up bought in sale”

Posted 2 months ago

“I do not like wierd fish products but that does not stop from purchasing vouchers for those that do”

Posted 2 months ago

“I didn't purchase the jacket I was extremely disappointed in the quality Of it not suitable for winter wear at all and not a patch on the one my son is still wearing now which I purchased years ago”

Posted 2 months ago

“Was advised my purchase was lost in transit. Prompt refund.”

Posted 2 months ago

“Failed to pay customs on the order. Therefore I received a customs charge and handling fee. Won't be using again. Ever.”

Posted 2 months ago

“The clothes I had kept from my previous orders are soft & nice to wear. However, I am still waiting for my refund from the stuff I returned on 6th January 2024. Seriously, how long is your 10 working days?”

Posted 2 months ago

“You sent the wrong size and I had to take trouble to return by which time the size I wanted was out of stock .”

Posted 2 months ago

“Ordered some mens slippers ....a ladies fleece arrived size 20....took ages to sort out ...and send back...no confidence in the company pretty shabby will not disappoint business with them again ..?”

Posted 2 months ago

“I have not received my goods yet despite being notified that they were dispatched on 5/1/24!”

Posted 2 months ago

“Very disappointed with the service of my last order. No email to say there was a problem with my order. Money taken from my account. No delivery. It was up to me to question where my delivery was only to be told it had been returned with no reason. Was asked if I wanted the order to be told then that my items were no longer available. I then have to email again to get my money back. Not happy or impressed”

Posted 3 months ago

“2 orders place with Weird Fish, 2 orders messed up. Both times I have had to chase up what is happening. Shame really as the clothes that I did receive seem decent.”

Posted 3 months ago

“Item was never delivered. I have been home the whole time. Sorry cant give a realistic review I am not in reciet of the goods I purchased.”

Posted 3 months ago

“Really disappointed with jumper purchased. Loses shape very quickly. Not the quality expected”

Posted 3 months ago

“Lovely coat and good fit delivered quick”

Posted 3 months ago

“I still have not received my items.”

Posted 3 months ago

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Weird Fish Ltd is rated 4.8 based on 166,134 reviews